Error code 30068 when installing Office

If you see an error that contains 30068 when you try to install Office, try the following to resolve this error. We've listed the most common solutions first, so try them in order.

Tip: Please leave a comment and let us know if any of these solutions helped.

1 - Restart your computer and reinstall Office

  1. Restart your computer.

  2. Reinstall Office.

    To reinstall Office select the version you want to install and follow those steps.

    Office 365
    Office 2019
    Office 2016
    Office 2013

2 - Check if the service is disabled

  1. Press the Start key Windows Start button in Windows 8 and Windows 10 + R to open Run.

  2. In the Run window, type services.msc and click OK.

  3. In the Services window, scroll to find Microsoft Office Click-to-Run service.

  4. Check the Status column. If the status says Disabled, right-click it and select Properties.

    Note: If the status doesn't say Disabled, go to the next section, Uninstall and reinstall Office.

  5. On the General tab, in the Startup type drop-down, select Manual or Automatic. Click Apply, then OK.

  6. Install Office again following the steps in Download and install or reinstall Office on a PC.

3 - Uninstall and reinstall Office

  1. Click the button below to download and install the Office uninstall support tool.

    Easy fix download button indicating an automated fix is available
  2. Follow the steps below to download the uninstall support tool according to your browser.

    Tip: The tool may take a few minutes to download and install. After completing the installation, the Uninstall Office products window will open.

    Edge or Internet Explorer

    At the bottom of the browser window, select Run to launch the SetupProd_OffScrub.exe.

    Where to find and open the Support Assitant download file in the Edge or Internet Explorer web browser

    Chrome

    In the lower-lower left corner right-click SetupProd_OffScrub.exe > Open.

    Where to find and open the Support Assitant download file in a Chrome web browser

    Firefox

    In the pop-up window, select Save File.

    Next, from the upper-right of the FireFox browser window, select the downloads arrow and then select SetupProd_OffScrub.exe.

    Where to find and open the Support Assitant download file in a Chrome web browser
  3. Select the version you want to uninstall, and then select Next.

  4. Follow through the remaining screens and when prompted, restart your computer.

    After you restart your computer, the uninstall tool automatically re-opens to complete the final step of the uninstall process. Follow the remaining prompts.

  5. Select the steps for the version of Office you want to install or reinstall. Close the uninstall tool.

    Office 365 | Office 2019 | Office 2016 | Office 2013 | Office 2010 | Office 2007

Leave us a comment

We value your feedback. Please let us know which of these solutions helped by leaving us a comment below. If none of these helped, tell us that too so we can investigate this issue further.

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