Error code 30015-6 when installing Office

You might get this error during the final steps of installing Office. Your installation is probably OK, so you can dismiss the error message and try to start an Office app. To check for a newly installed Office app such as Word 2016 or Excel 2016, see Can't find Office applications in Windows 10, Windows 8, or Windows 7?

Tip: Try looking for installed apps from the Start button. They may be there rather in an Office folder. Otherwise, read the above article for complete instructions.

If you can't locate any Office 2016 apps, try restarting your PC and then repairing Office from the Control Panel as instructed below. This should fix the problem.

1 - Restart your PC

It's important that you restart your PC before you go to the next step to repair Office.

2 - Repair Office from the Control Panel

The steps to access the repair tool vary depending on your operating system. Choose your operating system from the options below.

  1. Right-click the Start button Windows Start button in Windows 8 and Windows 10 (lower-left corner), and select Programs and Features on the pop-up menu.

    Right click the Start Menu
  2. Right-click the Microsoft Office product you want to repair, and select Change.

    Note: If you have a suite such as Office 365 Home or Office Home and Student 2013 or 2016, search for the suite name, even if it's just a particular application you want to repair such as Word or Excel. If you have a standalone application such as Word or Excel, search for the application name.

  3. From the "How would you like to repair your Office Programs" screen, select Online Repair to make sure everything gets fixed, and then select Repair. The Quick Repair option is also available, which runs faster but only detects and then replaces corrupted files.

    Note: If your copy of Office is MSI-based, select Repair and then click Continue. If you need help figuring out if your Office is Click-to-Run or MSI-based, follow these steps below.

  4. Follow the instructions on the screen to complete.

  1. Right-click the Start button Windows Start button in Windows 8 and Windows 10 (lower-left corner), and select Control Panel from the pop-up menu.

    Options and commands list see after pressing Windows logo key + X
  2. From Category view, under Programs, select Uninstall a program.

  3. Right-click the Microsoft Office product you want to repair, and select the Change button.

    Note: If you have a suite such as Office 365 Home or Office Home and Student 2013 or 2016, search for the suite name, even if it's just a particular application you want to repair such as Word or Excel. If you have a standalone application such as Word or Excel, search for the application name.

  4. From the How would you like to repair your Office Programs screen, select Online Repair to make sure everything gets fixed, and then select Repair.

    Note: If your copy of Office is MSI-based, select Repair and then click Continue. If you need help figuring out if your Office is Click-to-Run or MSI-based, follow these steps below.

  5. Follow the instructions on the screen to complete.

  1. Click the Start button Windows 7 Start button > Control Panel > Programs and Features.

  2. From Category view, under Programs, select Uninstall a program.

  3. Click the Office product you want to repair, and then click Change.

  4. Follow the steps for your Office installation type:

    Note: If you need help figuring out if your Office is Click-to-Run or MSI-based, follow these steps below.

    • Click-to-Run: From the How would you like to repair your Office Programs screen, select Online Repair to ensure everything gets fixed, and then select Repair.

    • MSI-based: Select Repair and then click Continue.

  5. Follow the instructions on the screen to complete.

Share Facebook Facebook Twitter Twitter Email Email

Was this information helpful?

Great! Any other feedback?

How can we improve it?

Thank you for your feedback!

×