Edit or change users in Office 365

As the Office 365 admin, you can edit user properties for everyone in your organization that uses Office 365 services. When you edit a user, you can also assign licenses to the user and set a user’s administrative permissions.

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Edit or change a user in Office 365

Edit or change multiple users in Office 365

Delete or restore users in Office 365

Tip: Do you want to edit a user's properties on the go? Use your mobile device. Manage users on the go using the Office 365 admin mobile app. Enter your mobile device number and we’ll text it to you or you can get it from your mobile device’s store.

Edit or change a user in Office 365 using the Office 365 admin center

Important:  If the user that you are trying to edit is synchronized with your Active Directory service, an error message appears. You’ll be unable to edit the user using this procedure. To edit the user, use your local Active Directory management tools.

  1. Sign in to Office 365 with your work or school account.

  2. Go to the Office 365 admin center.

  3. From Home, choose Users > Active users.

  4. On the Active users page, select the user that you want to edit.

  5. Click Edit next to the category of changes that you want to make.

    Important:  If you block a user from having sign-in access to Office 365, it will take about an hour to take effect on all that user’s devices and clients. Also, make sure that you remove or disable the user from your on-premises Blackberry Enterprise Service or BlackBerry Business Cloud Services and disable any Blackberry devices for the user. Refer to the Blackberry Business Cloud Services Administration Guide if you need specific steps on how to disable the user.

  6. Complete your changes, and then click Save, or Assign if you have updated the user's product licenses.

To learn more about changing a user’s settings, check out:

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Edit or change multiple users in the Office 365 admin center

Important:  If the users that you want to edit are synchronized with your Active Directory service, you won’t be able to complete this procedure; the changes won’t be applied on the Results page. To edit multiple users, use your local Active Directory management tools.

  1. Sign in to Office 365 with your work or school account.

  2. Go to the Office 365 admin center.

  3. From Home, choose Users > Active users.

  4. On the Active users page, select the users that you want to edit.

  5. On the Bulk actions page, select Delete users, Reset a password, Edit product licenses, or Add to group.

    Important:  If you block a user from having sign-in access to Office 365, it will take about an hour to take effect on all that user’s devices and clients. Also, make sure that you remove or disable the user from your on-premises Blackberry Enterprise Service or BlackBerry Business Cloud Services and disable any Blackberry devices for the user. Refer to the Blackberry Business Cloud Services Administration Guide if you need specific steps on how to disable the user.

  6. Complete your changes, and then click Save, or Assign if you have updated the users' product licenses.

Some changes may take time to apply across multiple services.

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  1. Sign in to Office 365 with your work or school account.

  2. Go to the Office 365 admin center.

  3. From the Dashboard, choose Users > Active users.

  4. On the Active users page, select the user that you want to edit, and then click Edit Edit .

  5. Click the Details, Roles, Settings, Licenses, Email address, Mailbox permissions or More tabs, depending on the changes that you want to make.

    Important:  If you block a user from having sign-in access to Office 365, it will take about an hour to take effect on all that user’s devices and clients. Also, make sure that you remove or disable the user from your on-premises Blackberry Enterprise Service or BlackBerry Business Cloud Services and disable any Blackberry devices for the user. Refer to the Blackberry Business Cloud Services Administration Guide if you need specific steps on how to disable the user.

  6. Complete your changes, and then click Save.

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  1. Sign in to Office 365 with your work or school account.

  2. Go to the Office 365 admin center.

  3. From the Dashboard, choose Users > Active users.

  4. On the Active users page, select the users that you want to edit, and then click Edit Edit .

  5. On the Details and Settings pages, edit the information as needed, and then click Next. Or, just click Next if you have no changes to make on those pages.

    Important:  If you block a user from having sign-in access to Office 365, it will take about an hour to take effect on all that user’s devices and clients. Also, make sure that you remove or disable the user from your on-premises Blackberry Enterprise Service or BlackBerry Business Cloud Services and disable any Blackberry devices for the user. Refer to the Blackberry Business Cloud Services Administration Guide if you need specific steps on how to disable the user.

  6. On the Assign licenses page, do one of the following, and then click Submit:

    • If you’re not making any changes to the existing license assignments, click Retain current license assignments.

    • To replace existing license assignments, click Replace existing license assignments, and then choose one or more licenses from the list.

    • To add licenses to the existing license assignments, click Add to existing license assignments, and then choose one or more licenses from the list.

  7. Review the information on the Results page, and then click Finish.

Some changes may take time to apply across multiple services.

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Want to know how to delete or restore users? Check out Delete a user and Restore a user.

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