Disable the Contact Support option in Outlook 2016 for Mac

Contact Support in Outlook 2016 for Mac is an option on the Help menu.

Help menu with Contact Support option

It opens a dialog box that is pre-populated with your name and email address. Here you can type a message and attach one or more images to explain what you need assistance with.

Contact Support dialog box where you can enter your message and attach images

When you send the message, it goes to the support team for Outlook 2016 for Mac. This option is enabled by default.

If you want to disable the Contact Support option, follow these steps.

  1. On your Mac, select Finder > Applications > Utilities > Terminal.

  2. Type this command:

    Defaults write com.microsoft.Outlook DisableContactSupport –bool TRUE
  3. Close and reopen Outlook. When you select the Help menu, you'll see that the Contact Support option is gone.

    Help menu without the Contact Support option

  4. To reinstate the Contact Support option, type this command:

    Defaults write com.microsoft.Outlook DisableContactSupport –bool FALSE
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