Delete a user in Office 365
Before you delete a user's Office 365 account, we recommend you save the user's email and OneDrive data, and take other steps to protect your business. See Remove a former employee from Office 365.
After you delete a user's account, you have 30 days to restore the account before the user's data is permanently deleted.
How to delete an account for one or more users
Sign in with your Office 365 admin account at https://portal.office.com/adminportal/home.
If you're using Office 365 Germany, sign in at https://portal.office.de/adminportal/home
In the Admin center, select Users.
On the Active Users page, choose the names of the users that you want to delete, and then select Delete or Delete user
Your screen might look like either of the following screenshots:
On the confirmation page, select Delete.
The account is now inactive.
To reduce the number of licenses you're paying for until you hire another person, do the following:
In the Office 365 admin center, choose Billing > Subscriptions.
Choose Add/Remove licenses to delete the license so you don't pay for it until you hire another person.
When you add another person to your business, you'll be prompted to buy a license at the same time, with just one click!
If your organization synchronizes user accounts to Office 365 from a local Active Directory environment, you must delete and restore those user accounts in your local Active Directory service. You can’t delete or restore them in Office 365.
For instructions, see this TechNet article: Delete a User Account.
If you are using Azure Active Directory, see the Remove-MsolUser PowerShell cmdlet.
Do you want to delete a user on the go? Use your mobile device. Get the app here: Office 365 admin mobile app. Enter your mobile device number and we’ll text it to you or you can get it from your mobile device’s store.
How to fix issues with deleting a user's account
If you encounter issues when deleting a user's account, please call us for help.
The most common problem people encounter is not having the appropriate permissions to delete a user account. Only people who are Office 365 global admins can delete user accounts. Usually this is the technical support in your school or business.
Questions? Email us!
If you have a questions about deleting a user account, or feedback about this article, please email us at: Delete a user in Office 365
Looking for how to delete your own user account at work or university? Contact the technical support at your work or university to do these steps for you.
Do you want to delete Office 365 from your computer? Go to Cancel your subscription.
Last updated: April 17, 2017