Create DNS records at Wix for Office 365

Contributors: Peter Baumgartner

Check the Domains FAQ if you don't find what you're looking for.

If Wix is your DNS hosting provider, follow the steps in this article to verify your domain and set up DNS records for email, Skype for Business Online, and so on.

These are the main records to add. (Need more help? Get support.)

After you add these records at Wix, your domain will be set up to work with Office 365 services.

strong>Note:  Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you’re having trouble with mail flow or other issues after adding DNS records, see Troubleshoot issues after changing your domain name or DNS records.

Add a TXT record for verification

Before you use your domain with Office 365, we make sure that you own it. Your ability to log in to your account at your domain registrar and create the DNS record proves to Office 365 that you own the domain.

Note:  This record is used only to verify that you own your domain; it doesn’t affect anything else. You can delete it later, if you like.

  1. To get started, go to your domains page at Wix by using this link. You'll be prompted to login first.

  2. On the My Domains page, in the Advanced area, click the Edit DNS button.

  3. Click + Add another in the TXT (Text) row of the DNS editor.

  4. In the boxes for the new record, type or copy and paste the values from the following table. 

    Host Record

    TTL

    Type

    TXT Value

    @

    14400

    TXT

    MS=msXXXXXXXX

    Note: This is an example. Use your specific Destination or Points to Address value here, from the table in Office 365.
    How do I find this?

  5. Click the Save DNS button at the top of the DNS editor.

  6. Wait 15 minutes before you continue, so that the record you just created can update across the Internet.

Add an MX record so email for your domain will come to Office 365

  1. To get started, go to your domains page at Wix by using this link. You'll be prompted to login first.

  2. On the My Domains page, in the Mailboxes area, click the Change Settings link.

  3. Select Other from the Your Email Provider dropdown.

  4. Click + Add another

  5. In the boxes for the new record, type or copy and paste the values from the following table:

    Host Record

    TTL

    Type

    Points To

    Priority

    @

    14400

    MX

    <domain-key>.mail.protection.outlook.com

    Note: Get your <domain-key> from your Office 365 portal account.
    How do I find this?

    0

    For more information about priority, see What is MX priority?

  6. If there are any other MX records in the MX (Mail Exchanger) section, delete each of them.

  7. Click OK

  8. In the confirmation dialog box, choose OK.

Add the six CNAME records that are required for Office 365

  1. To get started, go to your domains page at Wix by using this link. You'll be prompted to login first.

  2. On the My Domains page, in the Advanced area, click the Edit DNS button.

  3. Click + Add another in the CNAME (Aliases) row of the DNS editor for each CNAME record.

  4. In the boxes for the new record, type or copy and paste the values from the following table:

    Host Record

    TTL

    Type

    Points To

    autodiscover

    14400

    CNAME

    autodiscover.outlook.com

    sip

    14400

    CNAME

    sipdir.online.lync.com

    lyncdiscover

    14400

    CNAME

    webdir.online.lync.com

    msoid

    14400

    CNAME

    clientconfig.microsoftonline-p.net

    enterpriseregistration

    14400

    CNAME

    enterpriseregistration.windows.net

    enterpriseenrollment

    14400

    CNAME

    enterpriseenrollment.manage.microsoft.com

  5. Click the Save DNS button at the top of the DNS editor.

  6. Wait 15 minutes before you continue, so that the record you just created can update across the Internet.

Add a TXT record for SPF to help prevent email spam

Important: You cannot have more than one TXT record for SPF for a domain. If your domain has more than one SPF record, you'll get email errors, as well as delivery and spam classification issues. If you already have an SPF record for your domain, don't create a new one for Office 365. Instead, add the required Office 365 values to the current record so that you have a single SPF record that includes both sets of values. Need examples? Check out these details and sample SPF records. To validate your SPF record, you can use one of these SPF validation tools.

  1. To get started, go to your domains page at Wix by using this link. You'll be prompted to login first.

  2. On the My Domains page, in the Advanced area, click the Edit DNS button.

  3. Click + Add another in the TXT row of the DNS editor.

  4. In the boxes for the new record, type or copy and paste the values from the following table:

    Host Record

    TTL

    Type

     Value

    [leave this blank]

    14400

    TXT

    v=spf1 include:spf.protection.outlook.com -all

    Note: We recommend copying and pasting this entry, so that all of the spacing stays correct.

  5. Click the Save DNS button at the top of the DNS editor.

  6. Wait 15 minutes before you continue, so that the record you just created can update across the Internet.

Add the two SRV records that are required for Office 365

  1. To get started, go to your domains page at Wix by using this link. You'll be prompted to login first.

  2. On the My Domains page, in the Advanced area, click the Edit DNS button.

  3. Click + Add another in the SRV row of the DNS editor.

  4. In the boxes for the new record, type or copy and paste the values from the following table:

    Service

    Protocol

    Host

    TTL

    Type

    Priority

    Weight

    Port

    Points To

    _sip

    _tls

    @

    14400

    SRV

    100

    1

    443

    sipdir.online.lync.com

    _sipfederationtls

    _tcp

    @

    14400

    SRV

    100

    1

    5061

    sipfed.online.lync.com

  5. Click the Save DNS button at the top of the DNS editor.

  6. Wait 15 minutes before you continue, so that the record you just created can update across the Internet.

Note:  Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you’re having trouble with mail flow or other issues after adding DNS records, see Troubleshoot issues after changing your domain name or DNS records.

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