Create DNS records at Freenom for Office 365

Check the Domains FAQ if you don't find what you're looking for.

Caution:  The Freenom website doesn't support SRV records, which means that several Skype for Business Online and Outlook Web App features won’t work. No matter which Office 365 plan you use, there are significant service limitations, and you may want to switch to a different DNS hosting provider.

If despite the service limitations, you choose to manage your own Office 365 DNS records at Freenom, follow the steps in this article to verify your domain and set up DNS records for email and other services. here’s how to set them up.

These are the main records to add.

To learn about webhosting and DNS for websites with Office 365, see Use a public website with Office 365.

Note:  Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you're having trouble with mail flow or other issues after adding DNS records, see Find and fix issues after adding your domain or DNS records in Office 365.

 Add a TXT record for verification

Before you use your domain with Office 365, we have to make sure that you own it. Your ability to log in to your account at your domain registrar and create the DNS record proves to Office 365 that you own the domain.

Note:  This record is used only to verify that you own your domain; it doesn't affect anything else. You can delete it later if you like.

  1. To get started, go to your domains page in Freenom by using this link. You'll be prompted to log in.

    Freenom login_C3_201753013122

  2. Choose Services, and then choose My Domains.

    Freenom select Services and My Domains_C3_2017530131524

  3. For the domain that you want to edit, choose Manage Domain.

    Freenom select Manage Domain_C3_2017530132047

  4. Choose Manage Freenom DNS.
     

    Freenom Manage Freenom DNS_C3_2017530132437

  5. Under Add Record, in the Type column, choose TXT from the menu.

    Freenom Add Record type TXT_C3_2017530132929

  6. In the boxes for the new record, type or copy and paste the values from the following table.
     

    Name

    Type

    TTL

    Target

    (leave blank)

    TXT

    3600 (seconds)

    MS=msXXXXXXXX

    Note: This is an example. Use your specific Destination or Points to Address value here, from the table in Office 365.

    How do I find this?

    Freenom TXT values for verification_C3_2017530133639
  7. Choose Save Changes.

    Freenom TXT record Save Changes_C3_2017530134225

  8. Wait a few minutes before you continue, so that the record you just created can update across the Internet.

Now that you've added the record at your domain registrar's site, you'll go back to Office 365 and request Office 365 to look for the record.

When Office 365 finds the correct TXT record, your domain is verified.

  1. Go to the Domains page.

  2. On the Domains page, choose the domain that you are verifying.

    Select your domain in Office 365_C3_2017530143622

  3. On the Setup page, choose Start setup.

    Start domain setup in Office 365_C3_2017530143645

  4. On the Verify domain page, if necessary select Add a TXT record instead, and then choose Next.

    Select Add a TXT record instead in Office 365_C3_2017530143712

  5. On the Verify domain page, with TXT record selected, choose Verify.

    Freenom verify your domain in Office 365_C3_2017617122635

Note:  Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you’re having trouble with mail flow or other issues after adding DNS records, see Find and fix issues after adding your domain or DNS records in Office 365

Add an MX record so email for your domain will come to Office 365

Follow the steps below.

  1. To get started, go to your domains page at Freenom by using this link. You'll be prompted to log in.

  2. Choose Services, and then choose My Domains.

    Freenom choose Services and My Domains_C3_2017530144130

  3. For the domain that you want to edit, choose Manage Domain.

    Freenom choose Manage Domain_C3_2017530144221

  4. Set the name servers for your domain to the default Freenom name servers. Choose Management Tools, and then choose Nameservers.

    Freenom Nameservers setting_C3_2017617135123

  5. Make sure Use default nameservers is selected, and then choose Change Nameservers.

    Freenom Change Nameservers_C3_20176171419

  6. Choose Manage Freenom DNS.

    Freenom choose Manage Freenom DNS_C3_2017530144245

  7. Under Add Record, in the Type column, choose MX from the menu.

    Freenom Add Record type MX_C3_2017530144524

  8. In the boxes for the new record, type or copy and paste the values from the first row of the following table.
     

    Name

    Type

    TTL

    Target

    Priority

    (leave blank)

    MX (Mail Exchanger)

    3600 (seconds)

    <domain-key>.mail.protection.outlook.com

    Note: Get your <domain-key> from your Office 365 portal account.

    How do I find this?

    10

    For more information about priority, see What is MX priority?

    Freenom MX record_C3_201761712395
  9. Choose Save Changes.
     

    Freenom MX record Save Changes_C3_2017617124216
  10. If there are any other MX records, delete them all. For each record, choose Delete. When the message Do you really want to remove this entry? appears, choose OK.

Add the CNAME records that are required for Office 365

Follow the steps below.

  1. To get started, go to your domains page at Freenom by using this link. You'll be prompted to log in.

    Freenom login_C3_2017530145248

  2. Choose Services, and then choose My Domains.

    Freenom choose Services and My Domains_C3_2017530145323

  3. For the domain that you want to edit, choose Manage Domain.

    Freenom choose Manage Domain_C3_2017530145413

  4. Choose Manage Freenom DNS.

    Freenom choose Manage Freenom DNS_C3_201753014550

  5. Under Add Record, in the Type column, choose CNAME from the menu.

    Freenom Add Record type CNAME_C3_201753015527

  6. Create the first CNAME record. In the boxes for the new record, type or copy and paste the values from the first row of the following table.
     

    Name

    Record type

    TTL

    Target

    autodiscover

    CNAME

    3600 (seconds)

    autodiscover.outlook.com

    sip

    CNAME

    3600 (seconds)

    sipdir.online.lync.com

    lyncdiscover

    CNAME

    3600 (seconds)

    webdir.online.lync.com

    msoid

    CNAME

    3600 (seconds)

    clientconfig.microsoftonline-p.net

    enterpriseregistration

    CNAME

    3600 (seconds)

    enterpriseregistration.windows.net

    enterpriseenrollment

    CNAME

    3600 (seconds)

    enterpriseenrollment.manage.microsoft.com

    Freenom CNAME values_C3_201753015924
  7. Choose Save Changes.
     

    Freenom CNAME Save Changes_C3_201753015129

  8. Repeat the previous steps to create the other five CNAME records.

    For each record, type or copy and paste the values from the next row of the table above into the boxes for that record.

Add a TXT record for SPF to help prevent email spam

Note: IMPORTANT: You cannot have more than one TXT record for SPF for a domain. If your domain has more than one SPF record, you'll get email errors, as well as delivery and spam classification issues. If you already have an SPF record for your domain, don't create a new one for Office 365. Instead, add the required Office 365 values to the current record so that you have a single SPF record that includes both sets of values. Need examples? Check out these details and sample SPF records. To validate your SPF record, you can use one of these SPF validation tools.

Follow the steps below.

  1. To get started, go to your domains page at Freenom by using this link. You'll be prompted to log in.

    Freenom Login_C3_2017530151234

  2. Choose Services, and then choose My Domains.

    Freenom choose Services and My Domains_C3_2017530151310

  3. For the domain that you want to edit, choose Manage Domain.

    Freenom choose Manage Domain_C3_2017530151345

  4. Choose Manage Freenom DNS.
     

    Freenom choose Manage Freenom DNS_C3_2017530151417
  5. Under Add Record, in the Type column, choose TXT from the menu.

    Freenom Add Record type TXT_C3_2017530151442

  6. In the boxes for the new record, type or copy and paste the following values.
     

    Name

    Record type

    TTL

    Target

    (leave blank)

    TXT

    3600 (seconds)

    v=spf1 include:spf.protection.outlook.com -all

    Note: We recommend copying and pasting this entry, so that all of the spacing stays correct.

    Freenom TXT values for SPF_C3_2017530152024
  7. Choose Save Changes.

    Freenom TXT record for SPF Save Changes_C3_201753015215

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