Create DNS records at Aabaco Small Business for Office 365

Contributors: Peter Baumgartner

Check the Domains FAQ if you don't find what you're looking for.

If Aabaco Small Business is your DNS hosting provider, follow the steps in this article to verify your domain and set up DNS records for email, Skype for Business Online, and so on.

These are the main records to add. (Need more help? Get support.)

After you add these records at Aabaco Small Business, your domain will be set up to work with Office 365 services.

Note:  Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you’re having trouble with mail flow or other issues after adding DNS records, see Troubleshoot issues after changing your domain name or DNS records.

Add a TXT record for verification

Before you use your domain with Office 365, we have to make sure that you own it. Your ability to log in to your account at your domain registrar and create the DNS record proves to Office 365 that you own the domain.

Note:  This record is used only to verify that you own your domain; it doesn’t affect anything else. You can delete it later, if you like.

  1. Important: Before you begin this procedure, make sure that you are logged out of any other Aabaco accounts that you may have.

    To get started, go to your domains page at Aabaco Small Business by using this link. You'll be prompted to sign in first.

    Aabaco-BP-Configure-1-1

  2. On the My Services page, in the section for the domain you're working with, choose Domain.

    Aabaco-BP-Configure-1-2

  3. On the Domain Control Panel page, in the TXT Records section, choose Add.

    Aabaco-BP-Verify-1-1

  4. On the Add TXT Record page, in the boxes for the new record, type or copy and paste the values from the following table.

    Hostname:

    Text:

    @

    MS=msXXXXXXXX

    Note: You must use the admin center to get this value. How do I find this?

    Aabaco-BP-Verify-1-2

  5. Choose Add.

    Aabaco-BP-Verify-1-3

Now that you've added the record at your domain registrar's site, you'll go back to Office 365 and request Office 365 to look for the record.

When Office 365 finds the correct TXT record, your domain is verified.

  1. Go to the Domains page.

  2. On the Manage domains page, select the domain that you are verifying and then, in the Action column for that domain, choose Start setup.

    O365-BP-Verify-1-2

  3. On the Add this TXT record to show you own domain_name page, choose Okay, I've added the record.

    O365-BP-Verify-1-3

  4. Choose Next.

    O365-BP-Verify-1-4

Note:  Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you’re having trouble with mail flow or other issues after adding DNS records, see Troubleshoot issues after changing your domain name or DNS records.

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Add an MX record so email for your domain will come to Office 365

  1. Important: Before you begin this procedure, make sure that you are logged out of any other Aabaco accounts that you may have.

    To get started, go to your domains page at Aabaco Small Business by using this link. You'll be prompted to sign in first.

    Aabaco-BP-Configure-1-1

  2. On the My Services page, in the section for the domain you're working with, choose Domain.

    Aabaco-BP-Configure-1-2

  3. On the Domain Control Panel page, in the MX Records section, choose Add.

    Aabaco-BP-Configure-2-1

  4. On the Add MX Record page, in the boxes for the new record, type or copy and paste the following values.

    (Select the Select priority value from the drop-down list.)

    Mail Server

    Select priority

    <domain-key>.mail.protection.outlook.com

    Note: Get your <domain-key> from your Office 365 portal account.
    How do I find this?

    10

    For more information about priority, see What is MX priority?

    Aabaco-BP-Configure-2-2

  5. Choose Add.

    Aabaco-BP-Configure-2-3

  6. Delete any other MX records that are listed by selecting the Delete (trash) control in the Action column.

    Aabaco-BP-Configure-2-4

  7. Choose Delete.

    Aabaco-BP-Configure-2-5

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Add the six CNAME records that are required for Office 365

  1. Important: Before you begin this procedure, make sure that you are logged out of any other Aabaco accounts that you may have.

    To get started, go to your domains page at Aabaco Small Business by using this link. You'll be prompted to sign in first.

    Aabaco-BP-Configure-1-1

  2. On the My Services page, in the section for the domain you're working with, choose Domain.

    Aabaco-BP-Configure-1-2

  3. On the Domain Control Panel page, in the A and CNAME Records section, choose Add.

    Aabaco-BP-Configure-3-1

  4. On the A or CNAME Record page, add the first of the six CNAME records.

    In the boxes for the new record, type or copy and paste the values from the first row of the following table.

    Important: You do not need to specify the record type in this case, because Aabaco Small Business will automatically recognize the type as CNAME by the values entered in the Source and Destination fields.

    Source

    Destination

    autodiscover

    autodiscover.outlook.com

    sip

    sipdir.online.lync.com

    lyncdiscover

    webdir.online.lync.com

    msoid

    clientconfig.microsoftonline-p.net

    enterpriseregistration

    enterpriseregistration.windows.net

    enterpriseenrollment

    enterpriseenrollment-s.manage.microsoft.com

    Aabaco-BP-Configure-3-2

  5. Choose Add.

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  6. Add each of the other five CNAME records.

    On the Domain Control Panel page, choose Add again, create a record using the values from the next row in the table, and then again choose Add to complete that record.

    Repeat this process until you have created all six CNAME records.

Note:  Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you’re having trouble with mail flow or other issues after adding DNS records, see Troubleshoot issues after changing your domain name or DNS records.

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Add a TXT record for SPF to help prevent email spam

Important: You cannot have more than one TXT record for SPF for a domain. If your domain has more than one SPF record, you'll get email errors, as well as delivery and spam classification issues. If you already have an SPF record for your domain, don't create a new one for Office 365. Instead, add the required Office 365 values to the current record so that you have a single SPF record that includes both sets of values. Need examples? Check out these details and sample SPF records. To validate your SPF record, you can use one of these SPF validation tools.

Important: Before you begin this procedure, make sure that you are logged out of any other Aabaco accounts that you may have.

  1. Important: Before you begin this procedure, make sure that you are logged out of any other Aabaco accounts that you may have.

    To get started, go to your domains page at Aabaco Small Business by using this link. You'll be prompted to sign in first.

    Aabaco-BP-Configure-1-1

  2. On the My Services page, in the section for the domain you're working with, choose Domain.

    Aabaco-BP-Configure-1-2

  3. On the Domain Control Panel page, in the TXT Records section, choose Add.

    Aabaco-BP-Configure-4-1

  4. On the Add TXT Record page, in the boxes for the new record, type or copy and paste the values from the following table.

    Hostname:

    Text:

    (Leave this field empty.)

    v=spf1 include:spf.protection.outlook.com -all

    Note: We recommend copying and pasting this entry, so that all of the spacing stays correct.

    Aabaco-BP-Configure-4-2

  5. Choose Add.

    Aabaco-BP-Configure-4-3

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Add the two SRV records that are required for Office 365

  1. Important: Before you begin this procedure, make sure that you are logged out of any other Aabaco accounts that you may have.

    To get started, go to your domains page at Aabaco Small Business by using this link. You'll be prompted to sign in first.

    Aabaco-BP-Configure-1-1

  2. On the My Services page, in the section for the domain you're working with, choose Domain.

    Aabaco-BP-Configure-1-2

  3. On the Domain Control Panel page, in the SRV Records section, choose Add.

    (You may need to scroll down.)

    Aabaco-BP-Configure-5-1

  4. Add the first of the two SRV records.

    In the Add SRV Record section, in the boxes for the new record, type or copy and paste the values from the following table.

    Aabaco-BP-Configure-5-2

    Hostname

    Destination

    Priority

    Weight

    Port

    sip._tls

    sipdir.online.lync.com.

    Note: We recommend copying and pasting this entry, so that all of the spacing stays correct.

    100

    1

    443

    sipfederationtls._tcp

    sipfed.online.lync.com.

    Note: We recommend copying and pasting this entry, so that all of the spacing stays correct.

    100

    1

    5061

    Aabaco-BP-Configure-5-2

  5. Choose Add.

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  6. To add the other SRV record:

    In the Add SRV Record section, choose Add, create a record by using the values from the second row in the table, and then again choose Add to complete that record.

Note:  Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you’re having trouble with mail flow or other issues after adding DNS records, see Troubleshoot issues after changing your domain name or DNS records.

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