Contact Office 365 for business support - Admin Help

As an admin for Office 365 for business, you get free access to our knowledgeable support agents for help resolving technical issues, as well as for pre-sales, account, and billing support. You can also contact us on behalf of Office 365 users in your organization.

For Office 365 Home, Personal, or University, or a one-time purchase of Office 2016, contact Office 365 support for home.
For Office 365 operated by 21Vianet in China, contact the 21Vianet support team.

Get assisted support.

Note: Assisted support options are for admins of Office 365 subscribed organizations only. If you use Office 365 at work or school, but you’re not an admin, you can still get support in the community forums, or by contacting your admin or IT department.

Online

Open an online request.
Save time by starting your service request online in the Office 365 admin center. We'll help you find a solution or connect you to an expert who will contact you by email or phone. Learn about initial support response times.

Call support

Call support.
We're here to talk. Get the support phone number for your country or region.

Let our community help.

Office 365 community forums

You can also search the Office 365 for business community forums to find known issues and trending topics, or to post a new question. The community forums are monitored by trained Microsoft support agents who can help resolve your issue.

Global Office 365 support phone numbers for admins

Admins, have your account details ready when you call Microsoft Office 365 Support.

  • In the United States, call 1 800 865 9408.

  • In Australia, call 1 800 197 503.

  • In Canada, call 1 800 865 9408.

  • In the United Kingdom, call 0800 032 6417.

Billing support is provided in English from 9 am - 5 pm (9 am - 6 pm in Australia), Monday – Friday.
Technical support is provided in English 24 hours a day, 7 days a week.

Notes: 

If your Office 365 support phone number isn't listed above, use the dropdown menu below to choose your country or region.

Country or region

Phone number

Hours

Afghanistan

+92 21 111 674 357
Select option 3

Billing Support:
English: Mon-Fri 10-6

Technical Support:
English: 24 hours a day, 7 days a week

International call charges apply

Country or region

Phone number

Hours

Albania

04 451 5151
Select option 9
Enter code 7700

Billing Support:
English: Mon-Fri 9-5

Technical Support:
English: 24 hours a day, 7 days a week

Local call charges apply

Country or region

Phone number

Hours

Algeria

021 89 10 70
Select option 1
Select option 9
Enter code 7703

Billing Support:
Arabic: Sun-Thu 9-5
French: Mon-Fri 9-5
English: Mon-Fri 9-5

Technical Support:
Arabic: Sun-Thu 9-5
French: Mon-Fri 9-5
English: 24 hours a day, 7 days a week

Local call charges apply

Country or region

Phone number

Hours

Angola

+351 21 366 5030

Billing Support:
English: Mon-Fri 9-5

Technical Support:
Portuguese: Mon-Fri 8-6
English: 24 hours a day, 7 days a week

International call charges apply

Country or region

Phone number

Hours

Argentina

0800 266 1512

Billing Support:
Spanish: Mon-Fri 9-5

Technical Support:
Spanish: 24 hours a day, 7 days a week

Alternative Phone Number: 011 5354 2347
(Local call charges apply)

Country or region

Phone number

Hours

Armenia

010 541 082
Select option 9
Enter code 7706

Billing Support:
Russian: Mon-Fri 10-7 Moscow
English: Mon-Fri 9-5 London

Technical Support:
Russian: Mon-Fri 10-6 Moscow
English: 24 hours a day, 7 days a week

Local call charges apply

Country or region

Phone number

Hours

Australia

1800 197 503

Billing Support:
English: Mon-Fri 9-6

Technical Support:
English: 24 hours a day, 7 days a week

Alternative Phone Number: 02 8223 9959
(Local call charges apply)

Country or region

Phone number

Hours

Austria

0800 080 650

Billing Support:
German: Mon-Fri 9-5
English: Mon-Fri 9-5

Technical Support:
German: Mon-Fri 8:30-6
English: 24 hours a day, 7 days a week

Alternative Phone Number: 01 206 09 15 78
(Local call charges apply)

Country or region

Phone number

Hours

Azerbaijan

01 24 37 35 55
Select option 9
Enter code 7706

Billing Support:
Russian: Mon-Fri 10-7 Moscow
English: Mon-Fri 9-5 London

Technical Support:
Russian: Mon-Fri 10-6 Moscow
English: 24 hours a day, 7 days a week

Local call charges apply

Country or region

Phone number

Hours

Bahamas

800 865 9408

Billing Support:
English: Mon-Fri 9-5

Technical Support:
English: 24 hours a day, 7 days a week

Country or region

Phone number

Hours

Bahrain (Kingdom of)

800 81 250

Billing Support:
Arabic: Sun-Thu 10-6
English: Mon-Fri 10-6

Technical Support:
Arabic: Sun-Thu 10-6
English: 24 hours a day, 7 days a week

Country or region

Phone number

Hours

Bangladesh

157 0011
After dialing, enter
877 857 3235

Billing Support:
English: Mon-Fri 9-5

Technical Support:
English: 24 hours a day, 7 days a week

Country or region

Phone number

Hours

Barbados

1 877 639 0597

Billing Support:
English: Mon-Fri 9-5

Technical Support:
English: 24 hours a day, 7 days a week

Country or region

Phone number

Hours

Belarus

8 820 0071 0003
Select option 9
Enter code 7707

Billing Support:
Russian: Mon-Fri 10-7 Moscow
English: Mon-Fri 9-5 London

Technical Support:
Russian: Mon-Fri 10-6 Moscow
English: 24 hours a day, 7 days a week

Country or region

Phone number

Hours

Belgium

0800 81174

Billing Support:
Dutch: Mon-Fri 9-5
French: Mon-Fri 9-5
English: Mon-Fri 9-5

Technical Support:
French: Mon-Fri 9-6
English: 24 hours a day, 7 days a week

Alternative Phone Number: 02 200 88 84
(Local call charges apply)

Country or region

Phone number

Hours

Belize

001 212 497 6305

Billing Support:
English: Mon-Fri 9-5

Technical Support:
English: 24 hours a day, 7 days a week

Country or region

Phone number

Hours

Bermuda

1 877 639 9636

Billing Support:
English: Mon-Fri 9-5

Technical Support:
English: 24 hours a day, 7 days a week

Country or region

Phone number

Hours

Bolivia

800 110 263

Billing Support:
Spanish: Mon-Fri 9-5

Technical Support:
Spanish: 24 hours a day, 7 days a week

Country or region

Phone number

Hours

Bosnia and Herzegovina

0800 20 230
Select option 9
Enter code 7700

Billing Support:
English: Mon-Fri 9-5

Technical Support:
English: 24 hours a day, 7 days a week

Alternative Phone Number: +387 33 606 100
(International call charges apply)

Country or region

Phone number

Hours

Botswana

+27 21 427 3315

Billing Support:
English: Mon-Fri 9-5

Technical Support:
English: 24 hours a day, 7 days a week

International call charges apply

Country or region

Phone number

Hours

Brazil

0800 762 1146

Billing Support:
Portuguese: Mon-Fri 9-5
English: Mon-Fri 9-5

Technical Support:
Portuguese: Mon-Fri 24 hours a day
English: 24 hours a day, 7 days a week

Alternative Phone Number:
0800 047 4958 (Local toll-free)
11 4700 1999 (Local call charges apply)

Country or region

Phone number

Hours

Brunei

800 1111 673
After dialing, enter
877 413 1767

Billing Support:
English: Mon-Fri 9-5

Technical Support:
English: 24 hours a day, 7 days a week

Country or region

Phone number

Hours

Bulgaria

00800 118 4446

Billing Support:
English: Mon-Fri 9-5

Technical Support:
English: 24 hours a day, 7 days a week

Country or region

Phone number

Hours

Cameroon

+225 20 24 24 90
Select option 9
Enter code 7703

Billing Support:
French: Mon-Fri 8-4
English: Mon-Fri 8-4

Technical Support:
French: Mon-Fri 9-5
English: 24 hours a day, 7 days a week

International call charges apply

Country or region

Phone number

Hours

Canada

1 800 865 9408

Billing Support:
English: Mon-Fri 9-5
French: Mon-Fri 9-5 EST

Technical Support:
English: 24 hours a day, 7 days a week
French: Mon-Fri 9-5 EST

Country or region

Phone number

Hours

Cape Verde (Cabo Verde)

+351 21 366 5030

Billing Support:
English: Mon-Fri 8-4

Technical Support:
Portuguese: Mon-Fri 8-6
English: 24 hours a day, 7 days a week

International call charges apply

Country or region

Phone number

Hours

Cayman Islands

1 877 308 6465

Billing Support:
English: Mon-Fri 9-5

Technical Support:
English: 24 hours a day, 7 days a week

Country or region

Phone number

Hours

Chile

800 226 826

Billing Support:
Spanish: Mon-Fri 9-5

Technical Support:
Spanish: 24 hours a day, 7 days a week

Alternative Phone Number: 123 002 000 05
(Local call charges apply)

Country or region

Phone number

Hours

China (PRC)

800 988 0365

Billing Support:
Chinese (Mandarin): Mon-Fri 9-6
English: Mon-Fri 9-6

Technical Support:
Chinese (Mandarin): Mon-Fri 9-6
English: 24 hours a day, 7 days a week

Alternative Phone Number: 400 920 0365 (Mobile)

China (PRC)

Only for Office 365 operated by 21Vianet

+86 4000 890 365

Billing Support:
Chinese and English: Mon-Fri 9-6

Technical Support:
Chinese and English: 24 hours a day, 7 days a week

Country or region

Phone number

Hours

Colombia

01 800 518 1781

Billing Support:
Spanish: Mon-Fri 9-5

Technical Support:
Spanish: 24 hours a day, 7 days a week

Country or region

Phone number

Hours

Costa Rica

0800 012 1447

Billing Support:
Spanish: Mon-Fri 9-5

Technical Support:
Spanish: 24 hours a day, 7 days a week

Country or region

Phone number

Hours

Côte d'Ivoire

020 24 24 90
Select option 9
Enter code 7703

Billing Support:
French: Mon-Fri 8-4
English: Mon-Fri 8-4

Technical Support:
French: Mon-Fri 8-4
English: 24 hours a day, 7 days a week

Local call charges apply

Country or region

Phone number

Hours

Croatia

0800 222 225

Billing Support:
English: Mon-Fri 9-5

Technical Support:
English: 24 hours a day, 7 days a week

Country or region

Phone number

Hours

Curacao

+1 377 302 1308

Billing Support:
English: Mon-Fri 9-5

Technical Support:
English: 24 hours a day, 7 days a week

International call charges apply

Country or region

Phone number

Hours

Cyprus

8009 2519

Billing Support:
English: Mon-Fri 9-5

Technical Support:
English: 24 hours a day, 7 days a week

Country or region

Phone number

Hours

Czech Republic

800 701 371

Billing Support:
Czech: Mon-Fri 9-6
English: Mon-Fri 9-6

Technical Support:
English: 24 hours a day, 7 days a week

Alternative Phone Number: 239 016 433
(Local call charges apply)

Country or region

Phone number

Hours

Denmark

80 34 76 23

Billing Support:
English: Mon-Fri 9-5

Technical Support:
English: 24 hours a day, 7 days a week

Alternative Phone Number: 38 48 70 67
(Local call charges apply)

Country or region

Phone number

Hours

Dominican Republic

1 800 751 3455
Select option 4
Enter code 7007

Billing Support:
Spanish: Mon-Fri 9-5

Technical Support:
Spanish: 24 hours a day, 7 days a week

Alternative Phone Number:1 809 200 8794
(Cellular toll-free)

Country or region

Phone number

Hours

Ecuador

1 800 225 528
After dialing, enter 877 663 5075

Billing Support:
Spanish: Mon-Fri 9-5

Technical Support:
Spanish: 24 hours a day, 7 days a week

Country or region

Phone number

Hours

Egypt

0800 000 0325

Billing Support:
Arabic: Sun-Thu 10-6
English: Mon-Fri 10-6

Technical Support:
Arabic: Sun-Thu 10-6
English: 24 hours a day, 7 days a week

Country or region

Phone number

Hours

El Salvador

800 6676
Select option 4
Enter code 7007

Billing Support:
Spanish: Mon-Fri 9-5

Technical Support:
Spanish: 24 hours a day, 7 days a week

Country or region

Phone number

Hours

Estonia

800 0044 483

Billing Support:
English: Mon-Fri 9-5

Technical Support:
English: 24 hours a day, 7 days a week

Country or region

Phone number

Hours

Ethiopia

+27 21 427 3315

Billing Support:
English: Mon-Fri 10-6

Technical Support:
English: 24 hours a day, 7 days a week

International call charges apply

Country or region

Phone number

Hours

Faroe Islands

+45 38 48 70 67

Billing Support:
English: Mon-Fri 9-5

Technical Support:
English: 24 hours a day, 7 days a week

International call charges apply

Country or region

Phone number

Hours

Fiji

004 890 1001
After dialing, enter 877 860 4596

Billing Support:
English: Mon-Fri 9-5

Technical Support:
English: 24 hours a day, 7 days a week

Country or region

Phone number

Hours

Finland

0800 98462

Billing Support:
English: Mon-Fri 9-5

Technical Support:
English: 24 hours a day, 7 days a week

Alternative Phone Number: 09 72 51 96 30
(Local call charges apply)

Country or region

Phone number

Hours

France

0805 540 594

Billing Support:
French: Mon-Fri 9-5
English: Mon-Fri 9-5

Technical Support:
French: Mon-Fri 9-6
English: 24 hours a day, 7 days a week

Alternative Phone Number:01 57 32 42 97
(Local call charges apply)

Country or region

Phone number

Hours

Georgia

032 297 0124
Select option 2
Select option 9
Enter code 7700

Billing Support:
Russian: Mon-Fri 10-7 Moscow
English: Mon-Fri 9-5 London

Technical Support:
Russian: Mon-Fri 10-6 Moscow
English: 24 hours a day, 7 days a week

Local call charges apply

Country or region

Phone number

Hours

Germany

0800 589 2332

Billing Support:
German: Mon-Fri 9-5
English: Mon-Fri 9-5

Technical Support:
German: Mon-Fri 8:30-6
English: 24 hours a day, 7 days a week

Alternative Phone Number: 069 380 789 508
(Local call charges apply)

Country or region

Phone number

Hours

Ghana

+234 1 271 0156
Select option 9
Enter code 7704

Billing Support:
English: Mon-Fri 8-4

Technical Support:
English: 24 hours a day, 7 days a week

International call charges apply

Country or region

Phone number

Hours

Greece

00800 4414 2831

Billing Support:
English: Mon-Fri 9-5

Technical Support:
English: 24 hours a day, 7 days a week

Country or region

Phone number

Hours

Guatemala

1 800 300 0069
Select option 4
Enter code 5002

Billing Support:
Spanish: Mon-Fri 9-5

Technical Support:
Spanish: 24 hours a day, 7 days a week

Country or region

Phone number

Hours

Honduras

800 0123
After dialing, enter 877 635 7034

Billing Support:
Spanish: Mon-Fri 9-5

Technical Support:
Spanish: 24 hours a day, 7 days a week

Country or region

Phone number

Hours

Hong Kong SAR

3 071 3055

Billing Support:
Cantonese: Mon-Fri 9-6
Mandarin: Mon-Fri 9-6
English: Mon-Fri 9-6

Technical Support:
Cantonese: Mon-Fri 9-6
Mandarin: Mon-Fri 9-6
English: 24 hours a day, 7 days a week

Local call charges apply

Country or region

Phone number

Hours

Hungary

+36 80 983 899

Billing Support:
English: Mon-Fri 9-5

Technical Support:
English: 24 hours a day, 7 days a week

Alternative Phone Number: +36 1 778 9292
(Local call charges apply)

Country or region

Phone number

Hours

Iceland

800 9609

Billing Support:
English: Mon-Fri 8-4

Technical Support:
English: 24 hours a day, 7 days a week

Country or region

Phone number

Hours

India

000 800 440 2038

Billing Support:
English: Mon-Fri 9-6

Technical Support:
English: 24 hours a day, 7 days a week

Alternative Phone Number: 1800 200 2052
(Local toll-free)

Country or region

Phone number

Hours

Indonesia

007 803 011 0882 (Telkom)
001 803 442 304 (Indosat)

Billing Support:
Bahasa Indonesia: Mon-Fri 8-5
English: Mon-Fri 9-6 Local

Technical Support:
Bahasa Indonesia: Mon-Fri 8-5
English: 24 hours a day, 7 days a week

Country or region

Phone number

Hours

Iraq

+965 2243 1071
Select option 2
Select option 9
Enter code 7701

Billing Support:
Arabic: Sun-Thu 10-6
English: Mon-Fri 10-6

Technical Support:
Arabic: Sun-Thu 10-6
English: 24 hours a day, 7 days a week

International call charges apply

Country or region

Phone number

Hours

Ireland

1 800 995309

Billing Support:
English: Mon-Fri 9-5

Technical Support:
English: 24 hours a day, 7 days a week

Alternative Phone Number: 01 656 9837
(Local call charges apply)

Country or region

Phone number

Hours

Israel

1 809 344 179

Billing Support:
Hebrew: Sun-Thu 9-6
English: Mon-Fri 9-6

Technical Support:
Hebrew: Sun-Thu 9-6
English: 24 hours a day, 7 days a week

Country or region

Phone number

Hours

Italy

800 917 919

Billing Support:
Italian: Mon-Fri 9-5
English: Mon-Fri 9-5

Technical Support:
Italian: Mon-Fri 9-6
English: 24 hours a day, 7 days a week

Alternative Phone Number: 02 6943 0746
(Local call charges apply)

Country or region

Phone number

Hours

Jamaica

1 800 865 9408

Billing Support:
English: Mon-Fri 9-5

Technical Support:
English: 24 hours a day, 7 days a week

Country or region

Phone number

Hours

Japan

0120 996 680 (Office 365 Enterprise)
0120 628 860 (Other Plans)

Billing Support:
Japanese: Mon - Fri 9:00 - 17:00
(Closed on weekends and public holidays)
English: Mon - Fri 9:00 - 17:00
(Closed on weekends and public holidays)

Technical Support:
Office 365 Enterprise:
Japanese: 24 hours a day, 7 days a week
English: 24 hours a day, 7 days a week

Other Plans:
Telephone technical support is available from 9:00-17:30 on weekdays. For high severity issues, technical support is available 24 hours a day, 7 days a week.

Alternative Phone Number:
Local call charges apply
03 4332 5493 (Office 365 Enterprise)
03 4332 6257 (Other Plans)

Country or region

Phone number

Hours

Jordan

18 800 000
After dialing, enter 877 663 5075

Billing Support:
Arabic: Sun-Thu 10-6
English: Mon-Fri 10-6

Technical Support:
Arabic: Sun-Thu 10-6
English: 24 hours a day, 7 days a week

Country or region

Phone number

Hours

Kazakhstan

8 800 555 1349

Billing Support:
Russian: Mon-Fri 10-7 Moscow
English: Mon-Fri 9-5 London

Technical Support:
Russian: Mon-Fri 10-6 Moscow
English: 24 hours a day, 7 days a week

International call charges apply

Country or region

Phone number

Hours

Kenya

020 286 8800
Select option 9
Enter code 7704

Billing Support:
English: Mon-Fri 10-6

Technical Support:
English: 24 hours a day, 7 days a week

Local call charges apply

Country or region

Phone number

Hours

Korea

080 495 0880

Billing Support:
Korean: Mon-Fri 9-6
English: Mon-Fri 9-6

Technical Support:
Korean: Mon-Fri 9-6
English: 24 hours a day, 7 days a week

Alternative Phone Number: 02 3483 1937
(Local call charges apply)

Country or region

Phone number

Hours

Kuwait

2243 1071
Select option 2
Select option 9
Enter code 7701

Billing Support:
Arabic: Sun-Thu 10-6
English: Mon-Fri 10-6

Technical Support:
Arabic: Sun-Thu 10-6
English: 24 hours a day, 7 days a week

Local call charges apply

Country or region

Phone number

Hours

Kyrgyzstan

+7 499 922 86 23

Billing Support:
Russian: Mon-Fri 10-7 Moscow
English: Mon-Fri 9-5 London

Technical Support:
Russian: Mon-Fri 10-6 Moscow
English: 24 hours a day, 7 days a week

International call charges apply

Country or region

Phone number

Hours

Latvia

8000 42 33

Billing Support:
English: Mon-Fri 9-5

Technical Support:
English: 24 hours a day, 7 days a week

Country or region

Phone number

Hours

Lebanon

01 97 40 81
Select option 2
Select option 9
Enter code 7702

Billing Support:
Arabic: Sun-Thu 10-6
English: Mon-Fri 10-6

Technical Support:
Arabic: Sun-Thu 10-6
English: 24 hours a day, 7 days a week

Local call charges apply

Country or region

Phone number

Hours

Libya

+965 2243 1071
Select option 2
Select option 9
Enter code 7701

Billing Support:
Arabic: Sun-Thu 9-5
English: Mon-Fri 9-5

Technical Support:
Arabic: Sun-Thu 9-5
English: 24 hours a day, 7 days a week

International call charges apply

Country or region

Phone number

Hours

Liechtenstein

+41 800 000 300

Billing Support:
German: Mon-Fri 9-5
English: Mon-Fri 9-5

Technical Support:
German: Mon-Fri 8:30-6
English: 24 hours a day, 7 days a week

Alternative Phone Number: +41 22 76 141 14
(Local call charges apply)

Country or region

Phone number

Hours

Lithuania

8800 30 960

Billing Support:
English: Mon-Fri 9-5

Technical Support:
English: 24 hours a day, 7 days a week

Country or region

Phone number

Hours

Luxembourg

800 21094

Billing Support:
French: Mon-Fri 9-5
German: Mon-Fri 9-5
English: Mon-Fri 9-5

Technical Support:
French: Mon-Fri 9-6
German: Mon-Fri 9-6
English: 24 hours a day, 7 days a week

Alternative Phone Number: 24 87 15 10
(Local call charges apply)

Country or region

Phone number

Hours

Macau SAR

0800 111
After dialing, enter 877 860 4890

Billing Support:
Cantonese: Mon-Fri 9-5
Mandarin: Mon-Fri 9-5
English: Mon-Fri 9-5

Technical Support:
Cantonese: Mon-Fri 9-5
Mandarin: Mon-Fri 9-5
English: 24 hours a day, 7 days a week

Country or region

Phone number

Hours

Macedonia

0800 94 288
After dialing, enter 877 663 5075

Billing Support:
English: Mon-Fri 9-5

Technical Support:
English: 24 hours a day, 7 days a week

Country or region

Phone number

Hours

Malaysia

1800 22 0030

Billing Support:
English: Mon-Fri 9-6

Technical Support:
English: 24 hours a day, 7 days a week

Alternative Phone Number: 03 6207 4606
(Local call charges apply)

Country or region

Phone number

Hours

Malta

8006 2231

Billing Support:
English: Mon-Fri 9-5

Technical Support:
English: 24 hours a day, 7 days a week

Country or region

Phone number

Hours

Mauritius

802 044 0086

Billing Support:
French: Mon-Fri 11-7
English: Mon-Fri 11-7

Technical Support:
French: Mon-Fri 12-8
English: 24 hours a day, 7 days a week

Country or region

Phone number

Hours

Mexico

01 800 563 0605

Billing Support:
Spanish: Mon-Fri 9-5

Technical Support:
Spanish: 24 hours a day, 7 days a week

Alternative Phone Number: 01 55 4738 6567
(Local call charges apply)

Country or region

Phone number

Hours

Moldova

"022 20 13 34
Select option 9
Enter code 7700

Billing Support:
English: Mon-Fri 9-5

Technical Support:
English: 24 hours a day, 7 days a week

Local call charges apply

Country or region

Phone number

Hours

Monaco

+33 1 57 32 42 97

Billing Support:
French: Mon-Fri 9-5
English: Mon-Fri 9-5

Technical Support:
French: Mon-Fri 9-6
English: 24 hours a day, 7 days a week

International call charges apply

Country or region

Phone number

Hours

Mongolia

+7 499 922 86 23

Billing Support:
Russian: Mon-Fri 10-7 Moscow
English: Mon-Fri 9-5 London

Technical Support:
Russian: Mon-Fri 10-6 Moscow
English: 24 hours a day, 7 days a week

International call charges apply

Country or region

Phone number

Hours

Montenegro

080 081 110
Select option 9
Enter code 7708

Billing Support:
English: Mon-Fri 9-5

Technical Support:
English: 24 hours a day, 7 days a week

Country or region

Phone number

Hours

Morocco

002 11 0011
After dialing, enter 877 663 5075

Billing Support:
Arabic: Sun-Thu 8-4
French: Mon-Fri 8-4
English: Mon-Fri 8-4

Technical Support:
Arabic: Sun-Thu 8-
4French: Mon-Fri 8-4
English: 24 hours a day, 7 days a week

Local call charges apply

Country or region

Phone number

Hours

Namibia

061 292 5016
Select option 9
Enter code 7705

Billing Support:
English: Mon-Fri 9-5

Technical Support:
English: 24 hours a day, 7 days a week

Local call charges apply

Country or region

Phone number

Hours

Nepal

Telephone support not available; only online support.

Billing Support:
Not available by phone

Technical Support:
Not available by phone

Country or region

Phone number

Hours

Netherlands

0800 020 2546

Billing Support:
Dutch: Mon-Fri 9-5
English: Mon-Fri 9-5

Technical Support:
English: 24 hours a day, 7 days a week

Alternative Phone Number: 020 203 5362
(Local call charges apply)

Country or region

Phone number

Hours

New Zealand

0800 194 197

Billing Support:
English: Mon-Fri 9-6

Technical Support:
English: 24 hours a day, 7 days a week

Alternative Phone Number: 09 912 7298
(Local call charges apply

Country or region

Phone number

Hours

Nicaragua

1800 0164
After dialing, enter 877 635 7036

Billing Support:
Spanish: Mon-Fri 9-5

Technical Support:
Spanish: 24 hours a day, 7 days a week

Country or region

Phone number

Hours

Nigeria

01 271 0156
Select option 9
Enter code 7705

Billing Support:
English: Mon-Fri 9-5

Technical Support:
English: 24 hours a day, 7 days a week

Local call charges apply

Country or region

Phone number

Hours

Norway

800 31068

Billing Support:
English: Mon-Fri 9-5

Technical Support:
English: 24 hours a day, 7 days a week

Alternative Phone Number: 22 31 07 48
(Local call charges apply)

Country or region

Phone number

Hours

Oman

800 73332
Select option 9
Select option 2
Enter code 7702

Billing Support:
Arabic: Sun-Thu 10-6
English: Mon-Fri 10-6

Technical Support:
Arabic: Sun-Thu 11-8
English: 24 hours a day, 7 days a week

Country or region

Phone number

Hours

Pakistan

021 111 674 357
Select option 3

Billing Support:
English: Mon-Fri 10-6

Technical Support:
English: 24 hours a day, 7 days a week

Local call charges apply

Country or region

Phone number

Hours

Palestinian Authority

+962 6 5503451
Select option 1
Select option 9
Enter code 7702

Billing Support:
Arabic: Sun-Thu 10-6
English: Mon-Fri 10-6

Technical Support:
Arabic: Sun-Thu 10-6
English: 24 hours a day, 7 days a week

International call charges apply

Country or region

Phone number

Hours

Panama

00800 051 0398
Select option 4
Enter code 7007

Billing Support:
Spanish: Mon-Fri 9-5

Technical Support:
Spanish: 24 hours a day, 7 days a week

Country or region

Phone number

Hours

Paraguay

009 800 441 0088

Billing Support:
Spanish: Mon-Fri 9-5

Technical Support:
Spanish: 24 hours a day, 7 days a week

Country or region

Phone number

Hours

Peru

0800 77 464

Billing Support:
Spanish: Mon-Fri 9-5

Technical Support:
Spanish: 24 hours a day, 7 days a week

Country or region

Phone number

Hours

Philippines

1800 1441 0625 (PLDT)
1800 8908 6422 (Globe)

Billing Support:
English: Mon-Fri 9-5

Technical Support:
English: 24 hours a day, 7 days a week

Country or region

Phone number

Hours

Poland

800 70 23 20

Billing Support:
Polish: Mon-Fri 8-6
English: Mon-Fri 8-6

Technical Support:
Polish: Mon-Fri 8:30-6
English: 24 hours a day, 7 days a week

Alternative Phone Number: 022 306 05 17
(Local call charges apply)

Country or region

Phone number

Hours

Portugal

800 208 745

Billing Support:
English: Mon-Fri 9-5

Technical Support:
Portuguese: Mon-Fri 8-6
English: 24 hours a day, 7 days a week

Alternative Phone Number: 21 366 5030
(Local call charges apply)

Country or region

Phone number

Hours

Puerto Rico

1 800 865 9408

Billing Support:
Spanish: Mon-Fri 9-5
English: Mon-Fri 9-5

Technical Support:
Spanish: 24 hours a day, 7 days a week
English: 24 hours a day, 7 days a week

Country or region

Phone number

Hours

Qatar

44 119418
Select option 2
Select option 9
Enter code 7700

Billing Support:
Arabic: Sun-Thu 10-6
English: Mon-Fri 10-6

Technical Support:
Arabic: Sun-Thu 10-6
English: 24 hours a day, 7 days a week

Local call charges apply

Country or region

Phone number

Hours

Romania

0800 896 956

Billing Support:
English: Mon-Fri 9-5

Technical Support:
English: 24 hours a day, 7 days a week

Alternative Phone Number: 372 741 961
(Local call charges apply)

Country or region

Phone number

Hours

Russia

8 10 800 2548 1044

Billing Support:
Russian: Mon-Fri 10-7 Moscow
English: Mon-Fri 9-5 London

Technical Support:
Russian: Mon-Fri 9-6 Moscow
English: 24 hours a day, 7 days a week

Alternative Phone Number: 499 922 86 23
(Local call charges apply)

Country or region

Phone number

Hours

Rwanda

+225 20 24 24 90
Select option 9
Enter code 7703

Billing Support:
French: Mon-Fri 10-6
English: Mon-Fri 10-6

Technical Support:
French: Mon-Fri 10-6
English: 24 hours a day, 7 days a week

International call charges apply

Country or region

Phone number

Hours

Saudi Arabia

800 844 4558

Billing Support:
Arabic: Sun-Thu 10-6
English: Mon-Fri 10-6

Technical Support:
Arabic: Sun-Thu 10-6
English: 24 hours a day, 7 days a week

Country or region

Phone number

Hours

Senegal

800 103 072
After dialing, enter 877 867 2337

Billing Support:
French: Mon-Fri 8-4
English: Mon-Fri 8-4

Technical Support:
French: Mon-Fri 8-4
English: 24 hours a day, 7 days a week

Country or region

Phone number

Hours

Serbia

0800 190 095

Billing Support:
English: Mon-Fri 9-5

Technical Support:
English: 24 hours a day, 7 days a week

Country or region

Phone number

Hours

Singapore

1 800 622 1856

Billing Support:
English: Mon-Fri 9-6

Technical Support:
English: 24 hours a day, 7 days a week

Alternative Phone Number: 6622 1855
(Local call charges apply)

Country or region

Phone number

Hours

Slovakia

0800 102 365

Billing Support:
English: Mon-Fri 9-5

Technical Support:
English: 24 hours a day, 7 days a week

Alternative Phone Number: 026 862 2111
(Local call charges apply)

Country or region

Phone number

Hours

Slovenia

080 080 922

Billing Support:
English: Mon-Fri 9-5

Technical Support:
English: 24 hours a day, 7 days a week

Country or region

Phone number

Hours

South Africa

080 020 2883

Billing Support:
English: Mon-Fri 9-5

Technical Support:
English: 24 hours a day, 7 days a week

Alternative Phone Number: 021 427 3315
(Local call charges apply)

Country or region

Phone number

Hours

Spain

900 814 197

Billing Support:
Spanish: Mon-Fri 9-5
English: Mon-Fri 9-5

Technical Support:
Spanish: Mon-Fri 9-6
English: 24 hours a day, 7 days a week

Alternative Phone Number: 912 718 160
(Local call charges apply)

Country or region

Phone number

Hours

Sri Lanka

2423 254

Billing Support:
English: Mon-Fri 9-6

Technical Support:
English: 24 hours a day, 7 days a week

Local call charges apply

Country or region

Phone number

Hours

St Kitts & Nevis

1 877 302 1308

Billing Support:
English: Mon-Fri 9-5

Technical Support:
English: 24 hours a day, 7 days a week

Country or region

Phone number

Hours

Sweden

020 160 5899

Billing Support:
English: Mon-Fri 9-5

Technical Support:
English: 24 hours a day, 7 days a week

Alternative Phone Number: 08 5176 1966
(Local call charges apply)

Country or region

Phone number

Hours

Switzerland

0800 000 300

Billing Support:
French: Mon-Fri 9-5
German: Mon-Fri 9-5
Italian: Mon-Fri 9-5
English: Mon-Fri 9-5

Technical Support:
French: Mon-Fri 9-6
German: Mon-Fri 9-6
Italian: Mon-Fri 9-6
English: 24 hours a day, 7 days a week

Alternative Phone Number: 022 76 141 14
(Local call charges apply)

Country or region

Phone number

Hours

Taiwan

0800 666 802

Billing Support:
Chinese (Mandarin): Mon-Fri 9-6
English: Mon-Fri 9-6 Local

Technical Support:
Chinese (Mandarin): Mon-Fri 9-6
English: 24 hours a day, 7 days a week

Alternative Phone Number: 02 2656 7301
(Local call charges apply)

Country or region

Phone number

Hours

Tajikistan

+7 499 922 86 23

Billing Support:
Russian: Mon-Fri 10-7 Moscow
English: Mon-Fri 9-5 London

Technical Support:
Russian: Mon-Fri 9-6 Moscow
English: 24 hours a day, 7 days a week

International call charges apply

Country or region

Phone number

Hours

Tanzania

+254 20 286 8800
Select option 9
Enter code 7704

Billing Support:
English: Mon-Fri 10-6

Technical Support:
English: 24 hours a day, 7 days a week

International call charges apply

Country or region

Phone number

Hours

Thailand

001 800 441 2619

Billing Support:
Thai: Mon-Fri 9-5
English: Mon-Fri 9-6

Technical Support:
Thai: Mon-Fri 9-5
English: 24 hours a day, 7 days a week

Country or region

Phone number

Hours

Trinidad & Tobago

1 855 214 7711

Billing Support:
English: Mon-Fri 9-5

Technical Support:
English: 24 hours a day, 7 days a week

Country or region

Phone number

Hours

Tunisia

71 168 700
Select option 1
Select option 9
Enter code 7703

Billing Support:
Arabic: Sun-Thu 9-5
French: Mon-Fri 9-5
English: Mon-Fri 9-5

Technical Support:
Arabic: Sun-Thu 9-5
French: Mon-Fri 9-5
English: 24 hours a day, 7 days a week

Local call charges apply

Country or region

Phone number

Hours

Turkey

00800 448 824 556

Billing Support:
Turkish: Mon-Fri 9-6
English: Mon-Fri 9-6

Technical Support:
Turkish: Mon-Fri 9-6
English: 24 hours a day, 7 days a week

Country or region

Phone number

Hours

Turkmenistan

+7 499 922 86 23

Billing Support:
Russian: Mon-Fri 10-7 Moscow
English: Mon-Fri 9-5 London

Technical Support:
Russian: Mon-Fri 9-6 Moscow
English: 24 hours a day, 7 days a week

International call charges apply

Country or region

Phone number

Hours

UAE (United Arab Emirates)

8000 444 1578

Billing Support:
Arabic: Sun-Thu 10-6
English: Mon-Fri 10-6

Technical Support:
Arabic: Sun-Thu 11-8
English: 24 hours a day, 7 days a week

Country or region

Phone number

Hours

Uganda

+27 21 427 3315

Billing Support:
English: Mon-Fri 10-6

Technical Support:
English: 24 hours a day, 7 days a week

International call charges apply

Country or region

Phone number

Hours

Ukraine

0800 502 285

Billing Support:
Russian: Mon-Fri 10-7 Moscow
English: Mon-Fri 9-5 London

Technical Support:
Russian: Mon-Fri 9-6 Moscow
English: 24 hours a day, 7 days a week

Country or region

Phone number

Hours

United Kingdom

0800 032 6417

Billing Support:
English: Mon-Fri 9-5

Technical Support:
English: 24 hours a day, 7 days a week

Alternative Phone Number: 0203 450 6455
(Local call charges apply)

Country or region

Phone number

Hours

United States

1 800 865 9408

Billing Support:
English: Mon-Fri 9-5

Technical Support:
English: 24 hours a day, 7 days a week

Country or region

Phone number

Hours

Uruguay

000 411 002 7131

Billing Support:
Spanish: Mon-Fri 9-5

Technical Support:
Spanish: 24 hours a day, 7 days a week

Country or region

Phone number

Hours

Uzbekistan

8 641 744 0010
After dialing, enter 877 867 5369

Billing Support
Russian: Mon-Fri 10-7 Moscow
English: Mon-Fri 9-5 London

Technical Support:
Russian: Mon-Fri 9-6 Moscow
English: 24 hours a day, 7 days a week

International call charges apply

Country or region

Phone number

Hours

Venezuela

0800 100 8763

Billing Support:
Spanish: Mon-Fri 9-5

Technical Support:
Spanish: 24 hours a day, 7 days a week

Country or region

Phone number

Hours

Vietnam

120 852 137

Billing Support:
English: Mon-Fri 9-5

Technical Support:
English: 24 hours a day, 7 days a week

Country or region

Phone number

Hours

Virgin Islands, US

800 865 9408

Billing Support:
English: Mon-Fri 9-5

Technical Support:
English: 24 hours a day, 7 days a week

Country or region

Phone number

Hours

Yemen

+974 44 119418
Select option 2
Select option 9
Enter code 7700

Billing Support:
Arabic: Sun-Thu 12-9
English: Mon-Fri 12-9

Technical Support:
Arabic: Sun-Thu 12-9
English: 24 hours a day, 7 days a week

International call charges apply

Country or region

Phone number

Hours

Zambia

+27 21 427 3315

Billing Support:
English: Mon-Fri 9-5

Technical Support:
English: 24 hours a day, 7 days a week

International call charges apply

Country or region

Phone number

Hours

Zimbabwe

+27 21 427 3315

Billing Support:
English: Mon-Fri 9-5

Technical Support:
English: 24 hours a day, 7 days a week

International call charges apply

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