Change your presence status in Lync

Your presence status is based on your Microsoft Outlook Calendar or your Skype for Business (Lync) activities. For example, if you have a meeting currently scheduled in Outlook, your status appears as “In a meeting” in Skype for Business (Lync). When you’re in a Skype for Business (Lync) audio or video call, your presence indicator appears red, as Busy, and your status is updated to “In a call.” But you can also manually set your presence status to control how or whether you want people to get in touch with you. And, your presence can also include a personal note that appears in your Contacts list and on your contact card. This gives people more information about what you’re up to.

Change your presence status

  • Click the status menu drop-down arrow below your name on the Skype for Business (Lync) main window, and then click the status you want to show other people.

Screenshot of change presence dropdown list with partial list of selections

To revert from the status you set and have Skype for Business (Lync) automatically update your status, click the status menu and then click Reset Status.

Choose the appropriate status

Make sure you set your status accurately. The table below describes each presence status that other people may see for you, what each status means, and which ones you can set yourself.

Presence Status

Description

How this status gets set

Available Available

You’re online and available to contact.

Skype for Business (Lync) sets this status when it detects you’re using your computer. You can also set this status when you want others to know you’re in your office even though the computer is idle.

Busy Busy

You’re busy and don’t want to be interrupted.

Skype for Business (Lync) sets this status when, according to your Outlook Calendar, you have an appointment. You can also select this status from the drop-down arrow. If you do manually select Busy, after 24 hours, Skype for Business (Lync) will automatically revert to your Outlook Calendar status, unless you change your status before then.

Busy In a call

You’re in a Skype for Business (Lync) call (a two-way audio call) and don’t want to be disturbed.

Skype for Business (Lync) sets this status when it detects that you’re in a Skype for Business (Lync) call.

Busy In a meeting

You’re in a meeting and don’t want to be disturbed.

Skype for Business (Lync) sets this status when it detects that you’re in a Skype for Business (Lync) Meeting or when, according to your Outlook calendar, you’re scheduled to be in a meeting.

Busy In a conference call

You’re in a Skype for Business (Lync) conference call (a Skype for Business (Lync) Meeting with audio) and don’t want to be disturbed.

Skype for Business (Lync) sets this status when it detects that you’re participating in a Skype for Business (Lync) conference call.

Do Not Disturb Presenting

You’re giving a presentation and can’t be disturbed.

Skype for Business (Lync) sets this status when it detects that you’re either sharing your screen or projecting.

Do Not Disturb Do not disturb

You don’t want to be disturbed and will see conversation notifications only if sent by someone in your Workgroup.

You can select this status from the drop-down arrow. After 24 hours Skype for Business (Lync) will automatically revert to your Outlook Calendar status, unless you change your status before then.

Away Be Right Back

You’re stepping away from the computer for a few moments.

You select this status from the drop-down arrow.

Away Inactive/Away

You’re logged on but your computer has been idle, or you’ve been away from your computer for a specified (set by you) period of time.

Skype for Business (Lync) sets your status to “inactive” when your computer’s been idle for five minutes, and to “away” when your status has been inactive for five minutes. (To change these default values, click the Options Options arrow button , click Status, and then click the arrows next to Show me as Inactive when my status has been idle for this many minutes and Show me as Away when my status has been Inactive for this many minutes.) You can also select this status from the drop-down arrow.

Away Off Work

You’re not working and not available to be contacted.

You select this status from the drop-down arrow.

Offline Offline

You’re not signed in. You’ll appear as Offline to people whom you’ve blocked from seeing your presence.

Skype for Business (Lync) sets this status when you log off your computer.

Unknown Unknown

Your presence isn’t known.

This status may appear to contacts who are not using Skype for Business (Lync) as their instant messaging program.

Note:  When you turn on the out-of-office notification in Outlook, the note you write in Outlook displays in Skype for Business (Lync) as well, and a red star or asterisk (*) appears next to your presence status at bottom of your picture display area.

Add or remove a personal note

The Skype for Business (Lync) presence states are pre-set, which means you can’t create new ones, choose different colors, or change other details about them. But you can give your contacts more information about where you are or what you're doing by writing a personal note, such as “Working from home,” at the top of the Skype for Business (Lync) main window. The note will appear with your contact card. Change the note as often as you like.

  • To add or change your personal note, on the Skype for Business (Lync) main window, click the note box above your name, and then type a note, such as “Working from home” or “Working on a deadline, please IM instead of stopping by.”

  • To remove your personal note, clear it so it’s blank. The text in the box will revert to the default message, “What’s happening today?”

Turn your out-of-office notification on or off

If your Skype for Business (Lync) account is synchronized to your Outlook calendar, an out-of-office message will display as your personal note in Skype for Business (Lync) whenever you turn on the out-of-office notification in Outlook. So, for example, when you’re going to be on vacation, you might set up your out-of-office notification in Outlook indicating that you’re on vacation (and any other information such as the dates, and whether you’ll be checking email). This notification is put in your contact card and other contact listings that are displayed to your contacts in Skype for Business (Lync).

Important:  When you return from vacation, remember to turn off the out-of-office notification. You have to go into Outlook to do this. You can’t delete the note from Skype for Business (Lync).

To turn on the notification in Outlook

  • Click the File tab in Outlook, click the Automatic Replies button, click Send automatic replies, and then write your out-of-office message and schedule it for display.

To turn off the notification in Outlook and thereby remove the message from your Skype for Business (Lync) display

  • Click the File tab in Outlook, and then click the Turn off button in the Automatic Replies panel. (It can take up to thirty minutes for the note to disappear from your Skype for Business (Lync) display.)

To sync your Skype for Business (Lync) and Outlook accounts

  • Click the Options button on the Skype for Business (Lync) main window.

  • Click Personal.

  • Select the Update my presence based on my calendar information check box.

  • Select the Display my Out of Office information to contacts in my Friends and Family, Workgroup, and Colleagues privacy relationships check box to sync your Skype for Business (Lync) and Outlook accounts. (Clear the check box to not have them synchronized.)

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