Change your admin contact preferences for communications from Microsoft

This article explains how you, the Office 365 admin, can change your business phone and email address in Office 365.

If you're looking for how to change company profile information, such as company name and address, primary company phone number, and technical contact information, see Change your organization's address, technical contact email, and other information.

For answers to billing questions, see:

Use the Contact preferences page to update your contact information and to choose the type of product-related communications that you want to receive.

  1. Browse to the Office 365 admin center.

  2. Click Settings Settings: update your profile, install software and connect it to the cloud >Office 365 Settings > Contact preferences.

  3. Choose the types of product-related communications you want to receive.

  4. Type the business phone, business mobile phone, or business email where you want to receive these communications.

    Note    You can use any email address, including your Office 365 email address, to receive these communications. If you don’t add an email address for contact preferences, your alternate email address (on the Me page) will be used.

  5. Click Save.

    Note    You will continue to receive email messages about your Office 365 billing and service accounts even if you don’t choose to receive the product information on the Contact preferences page.

Use the Me page to change your name, mobile phone number, and alternate email address. The alternate email address is used for important notifications, such as resetting your admin password.

  1. Browse to the Office 365 admin center.

  2. Click Settings Settings: update your profile, install software and connect it to the cloud > Office 365 Settings > Me.

  3. Type first and last name, mobile phone number, alternate email address (use something different from your Office 365 email address here) and other optional phone and address information as needed.

  4. Click Save.

For Office 365 Enterprise and Office 365 Midsize Business, when you first signed up as an admin for Office 365, depending on the country or region of the users in your organization, your users may have been automatically signed up to receive product-related communications.

For Office 365 Small Business, depending on your country or region, you may have been automatically signed up to receive product-related communications. Admins are the only ones who can sign up for compliance notifications.

Applies To: Office 365 End User



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