Change nameservers to set up Office 365 with Freenom

Check the Domains FAQ if you don't find what you're looking for.

Caution:  The Freenom website doesn't support SRV records, which means that several Skype for Business Online and Outlook Web App features won’t work. No matter which Office 365 plan you use, there are significant service limitations, and you may want to switch to a different DNS hosting provider.

To learn about webhosting and DNS for websites with Office 365, see Use a public website with Office 365.

Note:  Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you're having trouble with mail flow or other issues after adding DNS records, see Find and fix issues after adding your domain or DNS records in Office 365.

 Add a TXT record for verification

Before you use your domain with Office 365, we have to make sure that you own it. Your ability to log in to your account at your domain registrar and create the DNS record proves to Office 365 that you own the domain.

Note:  This record is used only to verify that you own your domain; it doesn't affect anything else. You can delete it later if you like.

  1. To get started, go to your domains page in Freenom by using this link. You'll be prompted to log in.

    Freenom login_C3_201753013122

  2. Choose Services, and then choose My Domains.

    Freenom select Services and My Domains_C3_2017530131524

  3. For the domain that you want to edit, choose Manage Domain.

    Freenom select Manage Domain_C3_2017530132047

  4. Choose Manage Freenom DNS.
     

    Freenom Manage Freenom DNS_C3_2017530132437

  5. Under Add Record, in the Type column, choose TXT from the menu.

    Freenom Add Record type TXT_C3_2017530132929

  6. In the boxes for the new record, type or copy and paste the values from the following table.
     

    Name

    Type

    TTL

    Target

    (leave blank)

    TXT

    3600 (seconds)

    MS=msXXXXXXXX

    Note: This is an example. Use your specific Destination or Points to Address value here, from the table in Office 365.

    How do I find this?

    Freenom TXT values for verification_C3_2017530133639
  7. Choose Save Changes.

    Freenom TXT record Save Changes_C3_2017530134225

  8. Wait a few minutes before you continue, so that the record you just created can update across the Internet.

Now that you've added the record at your domain registrar's site, you'll go back to Office 365 and request Office 365 to look for the record.

When Office 365 finds the correct TXT record, your domain is verified.

  1. Go to the Domains page.

  2. On the Domains page, choose the domain that you are verifying.

    Select your domain in Office 365_C3_2017530143622

  3. On the Setup page, choose Start setup.

    Start domain setup in Office 365_C3_2017530143645

  4. On the Verify domain page, if necessary select Add a TXT record instead, and then choose Next.

    Select Add a TXT record instead in Office 365_C3_2017530143712

  5. On the Verify domain page, with TXT record selected, choose Verify.

    Freenom verify your domain in Office 365_C3_2017617122635

Note:  Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you’re having trouble with mail flow or other issues after adding DNS records, see Find and fix issues after adding your domain or DNS records in Office 365

Change your domain’s nameserver (NS) records

To complete setting up your domain with Office 365, you change your domain’s NS records at your domain registrar to point to the Office 365 primary and secondary name servers. This sets up Office 365 to update the domain's DNS records for you. We'll add all records so that email, Skype for Business Online, and your public website work with your domain, and you'll be all set.

  1. To get started, go to your domains page in Freenom by using this link. You'll be prompted to log in.

    Freenom login_C3_201753013122

  2. Go to My Domains

  3. Click on Manage Domain

  4. Click on Management Tools

  5. Click on Nameservers

  6. Enter these values in the nameserver fields

    Name Server 1

    ns1.bdm.microsoftonline.com

    Name Server 2

    ns2.bdm.microsoftonline.com

    Name Server 3 (optional)

    ns3.bdm.microsoftonline.com

    Name Server 4 (optional)

    ns4.bdm.microsoftonline.com

  7. Press Change Nameservers

Note: NOTE: Your nameserver record updates may take up to several hours to update across the Internet's DNS system. Then your Office 365 email and other services will be all set to work with your domain.

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