Last updated: August 2016
In Outlook 2016 version 16.0.6769.2017, or a later version Click-to-Run installation, you may experience the following symptoms:
New email messages are not received in Outlook.
When you send an email message, it does not send and stays in the Outbox.
When you try to configure a new Outlook profile with an IMAP account, you receive the following error message: Internal MAPI error: The profile does not contain the requested service. Contact your administrator.
The Outlook team is working on a fix for this issue. In the meantime, please see this KB 3161084 for workarounds and more information.
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