Last updated: December 2016
In Outlook 2016 version 16.0.6769.2017, or a later version Click-to-Run installation, you may experience the following symptoms:
New email messages are not received in Outlook.
When you send an email message, it does not send and stays in the Outbox.
When you try to configure a new Outlook profile with an IMAP account, you receive the following error message: Internal MAPI error: The profile does not contain the requested service. Contact your administrator.
This issue is now fixed in version 16.0.7571.2072 or later. To get the update immediately, open any Office 2016 app and choose File > Account > Update Options > Update Now.
Have a feature request?
We love reading your suggestions on new features and feedback about how you use our products! Share your thoughts on the Outlook UserVoice site. We’re listening.