Buy or edit an add-on for Office 365 for business

Several of the Office 365 for business plans have add-ons that you can purchase for your subscription. An add-on provides additional functionality to the subscription that you purchase it for.

Complete these steps to buy an add-on.

  1. Sign in to Office 365 with your work or school account as a global admin. Learn how to sign in.

  2. Select the app launcher icon Office 365 app launcher icon in the upper-left and choose Admin.

  3. In the admin center, choose Billing > Subscriptions.

    The Billing menu in the new Office 365 Admin Center with Subscriptions selected.

  4. On the Subscriptions page, select the subscription that you want to buy an add-on for.

  5. On the bottom-left corner of the subscription details, choose Add-ons > Buy add-ons.

    Buy add-ons link on the Subscriptions page of the Office 365 admin center.
  6. Under Add-on Subscriptions, mouse over or tap the add-on subscription that you want to buy, and then select Buy now.

    Select the add-on subscription you want and then select Buy now.
  7. Enter the number of user licenses that you need and choose whether to pay each month or for the whole year. Select whether you want to automatically assign licenses to all of your users that do not currently have licenses. If shown, select a base subscription.

  8. Choose Check out now.

  9. Review the pricing information and then choose Next.

  10. Provide your payment information, and then choose Place order > Continue.

The steps that you use to update an add-on depend on whether you purchased the add-on before or after 12/01/2015. Add-ons that were purchased before 12/01/2015 appear in the details of the subscription, that you purchased them for, like this:

Add-on shown under Add-ons on the Subscriptions page.

Those that were purchased on or after 12/01/2015, now called add-on subscriptions appear as a separate subscription on the Subscriptions page, like this:

Add-on subscription listed with the other subscriptions on the Subscriptions page.

How to update an add-on

  1. Sign in to Office 365 with your work or school account as a global admin. Learn how to sign in.

  2. Select the app launcher icon Office 365 app launcher icon in the upper-left and choose Admin.

  3. In the admin center, choose Billing > Subscriptions.

    The Billing menu in the new Office 365 Admin Center with Subscriptions selected.

  4. On the Subscriptions page, select the subscription that you want to update an add-on for.

  5. Do the following:

    • Choose Add-ons.

      The add-ons that you have purchased are shown and each of the add-ons will have a Change quantity link below it.

    • Choose the Change quantity link for the add-on that you want to update.

      Add-ons link and the change quantity link.
  6. Enter the number of user licenses that you need in the box and then choose Submit.

    Tip: You can also use the up-arrow and down-arrow to change the quantity of user licenses or just enter the number you want in the box.

    Total licenses box and the submit button on the Add or remove licenses dialog box.
How to update an add-on subscription
  1. Sign in to Office 365 with your work or school account as a global admin. Learn how to sign in.

  2. Select the app launcher icon Office 365 app launcher icon in the upper-left and choose Admin.

  3. In the admin center, choose Billing > Subscriptions.

    The Billing menu in the new Office 365 Admin Center with Subscriptions selected.

  4. On the Subscriptions page, select the add-on subscription that you want to update and then choose Add/Remove users.

  5. Enter the number of user licenses that you need in the box and then choose Submit.

    Tip: You can also use the up-arrow and down-arrow to change the quantity of user licenses or just enter the number you want in the box.

    Total licenses box and the submit button on the Add or remove licenses dialog box.

You cannot remove an add-on or an add-on subscription yourself after it’s been purchased. If you need to remove one, Contact Office 365 for business support for assistance. You can, however, set auto-renew to off on an add-on subscription.

For information about Skype for Business add-ons, see Skype for Business add-on licensing.

Add-on

Available in these subscriptions

Customer Lockbox

  • Enterprise E1

  • Enterprise E3

  • Enterprise E4

Delve Analytics

  • Enterprise E1

  • Enterprise E3

  • Enterprise E4

Exchange Online Archiving (EOA) for Exchange Online Customers

  • Office 365 Business Essentials

  • Office 365 Business Premium

  • Office 365 Enterprise E1

Exchange Online Advanced Threat Protection

  • Office 365 Business Essentials

  • Office 365 Business Premium

  • Office 365 Enterprise E1

  • Office 365 Enterprise E3

  • Office 365 Enterprise E4

Office 365 Extra File Storage (per/GB)

  • Office 365 Business Essentials

  • Office 365 Business Premium

  • Office 365 Enterprise E1

  • Office 365 Enterprise E3

  • Office 365 Enterprise E4

  • Office 365 Enterprise E5

Office 365 Equivio Analytics for eDiscovery

  • Enterprise E1

  • Enterprise E3

  • Enterprise E4

Power BI for Office 365 Add-On for E3/E4

  • Enterprise E3

  • Enterprise E4

PSTN Audio Conferencing for Lync Plan 2 for Commercial

  • Enterprise E3

  • Enterprise E4

SharePoint Online Partner Access

  • Enterprise E1

  • Enterprise E3

  • Enterprise E4

Still need help?

Get help from the Office 365 community forums Admins: Sign in and create a service request Admins: Call Support

See Also

Change storage space for your subscription

Billing in Office 365 for business – Admin Help

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