Apps and services

Mobile user? See Apps and services on mobile devices.

Integrate your favorite apps, services, and add ins with your chats, conversations, and team meetings.

In this topic

Getting started with apps and services

Using bots

Using tabs

Using connectors

Using apps in messaging

Using Notes, OneNote, and Wiki

Using Outlook and SharePoint

Getting started with apps and services

More apps More options button on the left side of Teams holds all your most important apps! Click it, and you'll see the following:

  • All the apps you're using one-on-one. Any app you're using to keep track of your own content and information (like keeping track of your tasks or taking quick notes) will show up here.

  • Some of the apps you're using in teams. Whenever one of your team apps has something new to tell you, it'll show up in this menu as well with a red number letting you know how many notifications you have in that team. Click on the app to go straight to your team and get caught up.

  • Custom apps you've uploaded. If you're a dev and have uploaded a custom app to use or test it out in Teams, you'll see all those apps here, too.

Click an app in this menu to start interacting with it one-on-one.

More apps menu

Apps let you find content from your favorite services and share it right in Teams! Apps are really useful in a team setting because they let you do things like pin services at the top of a channel, chat with bots, or share and assign tasks. Here's a quick rundown of all the different ways you can interact with apps and services in Teams:

  • Chat with a bot: bots are great at providing answers, updates, and assistance in a channel. To find out which of your favorite services have their own bot, click Store Store button at the bottom of your screen. Once you're in the Store, open the Bots tab to start browsing. You can also click in your search bar then select Go to store.

  • Add a tab: tabs are a great way to share content and functionality from your favorite services in a channel, because they can store and display all the content, tools, plans, and dashboards your team needs. To add a new tab, click Add a tab Add button at the top of a channel and then select the type of tab you want to add. In case you were wondering, our store also has its own Tabs section, and you can browse available tabs from there as well.

  • Add a connector: when you add a connector to a channel, it lets you send updates and information directly to that channel. Get automatic updates from your favorite services like Trello, JIRA, Twitter, RSS feeds, Asana, and more. To add a connector, either click More options More options button > Connectors or click Store Store button at the bottom of the app.

  • Add rich content to your messages: these apps will find content from different services and send info straight to a channel or chat. That way, you're able to share things like weather reports, daily news, images, and videos with anyone you're talking to. To install an app for messaging, click Store Store button at the bottom of Teams and head to the Messaging section of the store. Once you've installed your app, you can access it by clicking More apps More options button below your compose box in a channel or chat.

If you're interested, you can even build your own bot, connector, or tab!

Browse the Teams Store

To add a new app in Teams, head to the Store! There are a couple different ways to get there:

  • Click Store Store button at the bottom of Teams.

  • Click in the command box at the top of the app and then select Go to Store at the bottom of your suggested search terms.

  • Click More options More options button next to a team name, then select Manage team > Apps. From there, click Go to Store at the top right corner of the page.

Once you're there, you can browse available apps by category or by capability (bots, tabs, messaging extensions, or connectors). If you already know which app you'd like to add, find it using the search bar.

Browse the Teams Store

If you ever want to find out which apps have been added to a team, head to your teams list and click More options More options button > Manage team > Apps. There, you'll see a list of every app that has been installed for that particular team.

If you're a team owner, you can enable or disable adding apps for team members. To do that, click More options More options button > Manage team > Settings > Member permissions. Then check (or uncheck) the box labeled Allow members to add or remove apps. Any other team owner will always be able to add apps to a team and enable or disable adding apps for team members, though.

If you want to configure a bot to send your team a daily weather report, build a tab to host an internal tool, or set up a connector to give you updates on an existing data feed. To get started, go to https://aka.ms/microsoftteamsplatform. There, you'll find documentation and step-by-step directions.

There are a bunch of ways to integrate your own services and apps into Microsoft Teams. You can integrate a custom tab or custom connector, you can use an incoming webhook, and you can sideload a bot. To learn more, click https://aka.ms/microsoftteamsplatform.

Team owners or IT admins can choose to disable adding bots or tabs for your team. If you're not seeing any options to add a bot or tab to a team, get in touch with your IT admin to see how you can go about changing your settings.

Using bots

Bots are amazing! They can respond to queries, send updates to a channel, or notify you about things you find interesting. They're not usually people, but in Microsoft Teams, you're able to chat with them one-on-one or in a channel as if they were! Once you add a bot to a team, they can send messages or chat with team members in channels. They can help out with task management, scheduling, and more. To see a list of all the bots that have been added to a particular team, click More options More options button > Manage team > Apps. You'll see every bot that's been added to that team. To add a new app to your team, click Go to Store at the top right corner of your Apps tab. From the Store, you'll be able to browse bots by category and add new bots to your teams.

Microsoft Teams loves bots! There are two ways to add new bots to a team. First, click Store Store button at the bottom left corner of your screen. From there, you can browse all available bots and add one to a team. Your other option is to click in the command box at the top of the app and then select Go to Store below your suggested search terms.

If you want, you can even create your own bots and add them to a team.

To add a new bot to Teams, head to the Store! There are a couple different ways to get there:

  • Click Store Store button at the bottom of Teams.

  • Click in the command box at the top of the app and then select Go to Store at the bottom of your suggested search terms.

  • Click More options More options button next to a team name, then select Manage team > Apps. From there, click Go to Store at the top right corner of the page.

FYI, you'll only be able to add bots to a team if one of the team owners has enabled it in team settings, so if these options aren't working for a specific team, check with a team owner.

If you're feeling curious about what bots have been added to a particular team, head over to your teams list. Click More options More options button > Manage team > Apps. There, you'll see a list of every bot that's been added to that particular team.

In Teams, you're able to chat one-on-one with bots from a bunch of your favorite apps and services. If you've already added the bot, just click New chat New chat button at the top of the app and type the name of the bot into your To field. Then, chat away!

If you haven't installed the bot yet, click Store Store button at the bottom left corner of your screen to start browsing. Once you've found the bot you want, click it to start installing. After that, you'll be able to chat with that bot just like any other teammate.

The only thing third party bots can't do is participate in group chats.

Chat with a bot

If we don't have a bot that does what you want, you can create a custom bot that will integrate the service you want into Microsoft Teams so it's usable in any of your channels. For example you can create a custom bot to send a daily weather report or to remind you to break for lunch. To get a better idea of how to use our framework to create your own bots, go to https://aka.ms/microsoftteamscustombots.

Creating your own personalized bots and adding them to a team is quick and easy. Go to your teams list. Click the more icon next to the team and select View team and navigate to the Bots tab. Once you're there, you'll see a link that says Create a custom bot in the bottom right corner of your screen. Click through, and then name your bot, provide a callback URL, and add a description and an avatar (if you like).

Once you add a custom bot to a specific team, you won't be able to chat with it automatically from other teams. What you can do is set up a custom bot in another team that integrates with the same service! You'll need to go through the setup process each time you want to add your custom bot to a new team.

To chat with a custom bot in a channel, simply @mention the bot by name in a message. For now, you can only @mention and chat with bots in channels, not one-on-one.

To see the custom bots that have been added to a certain team, click the more icon next to the team name in your teams list. Then, select View team and open the Bots tab. There, you'll see a list of all the custom bots that your teammates have created!

One fun thing about Teams is you can create your own custom webhooks and add them to a team! To get started, head to your teams list. Click More options More options button next to the team you'd like to add a bot to, then select Manage team. In the Apps tab of your team view, you'll see a links to either Create an outgoing webhook or Upload a custom app in the bottom right corner of your screen. Click that link, and you're on your way!

Here's some more information about creating a custom webhook.

If you ever want to get a sense of which custom bots have been added to a certain team, start out by clicking the More options button next to the team name in your teams list. Then, select View team and open up the Bots tab within that view. There, you'll see a list of all the custom bots that your teammates have created!

To chat with an outgoing webhook in a channel, simply @mention it by name in a message. For now, you're only able to @mention and chat with outgoing webhooks in channels, not one-on-one.

As you go through the process of configuring your custom bot and adding it to a team, at some point you'll be assigned a security token and prompted to store it in a safe place. It’s important to hang on to your security token because you'll need to be able to verify that your message is coming from a trusted source (i.e., from Microsoft Teams). Also, we'll only show you your security token once, so copy it and store it somewhere safe and easy to get to!

Once you add a custom bot to a specific team, you won't be able to chat with it automatically from other teams. What you can do is set up a custom bot in another team that integrates with the same service! You'll just need to go through the setup process each time you want to add your custom bot to a new team.

To stop a bot from participating in a one-on-one chat, first head to your chat list. Click More options More options button next to your chat with that particular bot then select Mute.

Bot menu showing Mute option

If you want to remove a bot entirely from a channel, first click More options More options button next to the channel name then select Manage team. In the Apps tab, click Uninstall Delete button next to the name of the bot you want to remove.

Once you remove a bot, your teammates will no longer be able to @mention that bot in the team, and it will no longer be able to post to that team.

If you're experiencing issues interacting with a particular bot or you'd just like to leave a suggestion for improvements, go ahead and click on the Feedback light bulb at the bottom left corner of the app. That will take you to our user feedback page.

T-Bot is a useful bot that's here to help you learn how to use Microsoft Teams! Ask a question or type a keyword or phrase into a chat with T-Bot, and it will find the answer for you. If you want some help videos, check out the Videos tab at the top of the T-Bot chat.

T-bot chat queries and responses currently support the following languages:

  • English (US)

  • French

  • German

  • Spanish

T-Bot's job is to answer questions about Microsoft Teams, so there's no command list that you can call up to see what T-Bot can do. There's also no way to write new commands for T-Bot, sorry.

To favorite or unfavorite T-Bot, either right-click on the chat itself or click the more icon to the right. If you're adding T-Bot to your favorites, this will ensure that your chat stays at the top of your chat list. If you ever want to remove that chat from your favorites, enter the same menu and select Remove from favorites.

To help you get comfortable using Microsoft Teams, T-Bot may send you some unprompted tips and tricks. If it turns out that you'd rather not receive tips and tricks in the future, you can always disable them. Go to your chat list and either right-click on your chat with T-Bot or click the more icon next to the chat. That will open up a menu that gives you the option to Disable tips and tricks. Once you select that option, T-Bot will only talk to you if you send it a question or comment! (There's currently no way to disable T-Bot entirely.) If you ever want to turn tips and tricks back on, go to the same menu and select Enable tips and tricks.

Who is a bot in Microsoft Teams that's designed to help people find information about everyone in their organization. Who comes in handy if you're in a conversation with someone and need a list of everyone who reports to them, or when you receive an email from someone unfamiliar and want to find out who they are and what they're working on.

Who can answer questions like:

  • Who does Alex work with?

  • Who does Mary report to?

  • Who emailed me about product design?

  • Who knows about user research?

You're able to perform more detailed searches, as well. Ask Who for a list of everyone you met with about a specific topic, or to bring up all the files that someone's worked on recently (in teams that you both belong to). If you ask a question like "Who reports to Anne?", Who will even return a list of direct reports. Since Who pulls a lot of its information from Exchange Online (your company directory), the more information included in that directory, the smarter Who will be!

To use Who, click New chat New chat button at the top of the app then type its name into the To field. Who also works from the command box at the top of Teams. Head to the box and type /who, then enter your question. You'll end up in a one-on-one conversation with the bot, where you can get the info you need and ask follow up questions.

FYI, Who can only chat one-on-one, not in team channels or group chats.

Right now, Who can only chat one-on-one, so if you have a question about someone in your organization, go ahead and chat Who directly.

Who has a helpful feature that allows you to pin frequently-used or especially relevant queries for easy reference! Any time Who answers a question, you'll see a button that lets you pin that query. Once you do that, it'll become a new tab at the top of your conversation with Who. So, if you find yourself asking the same question over and over, consider pinning that query! All you'll need to do is open up the tab containing the information you need.

When you pin a query, your new tab comes with a name, but if you right-click on the tab and select Rename, you can call it whatever you like. Also, once you pin a query, you can remove it any time. Just right-click the tab, and select Remove.

Here's a list of every question Who can currently answer. Right now, Who doesn't respond to slash commands.

Question

Action

Who is

Find someone.

Who knows about

Find experts on a topic.

Who works with

Find someone's collaborators.

Who reports to

Find someone's direct reports.

Who is the manager of

Find someone's manager.

Who has the same manager as

Find someone's peer group.

Who have I emailed about

Find people you emailed about a topic.

Who was in the meeting about

Find people you met with about a topic.

Using tabs

This Using Tabs video shows how you can add tabs to quickly access your favorite apps and important files. A transcript of the video narration and procedural information accompany the video.

Tabs are a great way to integrate the tools and services your team cares about right into a channel. They live at the top of your conversations (just like the tabs in your web browser). Tabs connect you to other Microsoft services (like Excel, SharePoint, Power BI, or Visual Studio Team Services), integrate third-party apps and services (like Asana, YouTube, and Zendesk), or add a website of your choice directly to a tab.

Tabs are also great spaces to have conversations! To open a chat while you're in a tab, click Show tab conversation Open chat button at the top right-hand corner. Everything you say in a tab will be reflected back in the channel's main conversation. It's an easy way to talk about what's in front of you and keep everyone else up to date at the same time.

You have a bunch of different options when it comes to tabs. You can add Office files (like Word documents or Excel spreadsheets), you can integrate with Planner, or even attach a PowerPoint presentation!

To add a tab, click Add a tab Add button at the top of your channel or chat.

Select the tab you want from the tab gallery. Another option is to click Store Store button at the bottom left corner of Teams then open up the Tabs section of the Store.

In case you were wondering, you can only add tabs to teams that have enabled team members to do so. If you can't add a tab, then talk to your team owner.

Tabs in channels can be seen by everyone on the team. Tabs in chats can only be seen by the people in that chat.

Right now, all files in Microsoft Teams are read-only. You can edit a file online or in the desktop app by clicking on it in your Files tab:

The Files tab in a channel with a file selected

Then click the Edit button at the top right corner of your screen. From there, you can choose to edit your file online or in its native app.

Edit button

To get a link to a tab that you can share with other people in your team, click on the more icon in the top right corner of the tab. Then, select Copy link to tab. That will get you a shareable link that you can copy and paste wherever you like! It's just like getting a link to a file.

When you create a new tab, checking Post to the channel about this tab automatically starts a conversation about that tab.

Checkbox for posting to the channel about this tab

If you don’t select that option, you can always start a conversation later. Just click on the tab to open it, and then click the chat icon to the right of the tab names. A chat window will open, and you can start messaging people about the tab.

Chat button in a channel

Clicking on a tab’s chat icon will show (or hide) the tab conversation.

To remove a tab from a channel, just right-click the tab name and then select Remove.

In one-on-one and group conversations, anyone in the conversation can delete tabs. In channels, anyone on the team can delete tabs as long as the team owner has set things up that way.

To delete an existing tab in a channel, right-click the tab you want to delete and select Remove.

The Wiki tab is a smart text editor that doubles as a communication machine, because you can draft, edit, and chat all in one place. You get all the usual formatting options such as bold, italic, and underlined text, highlighting, headers, and lists. Every document in your Wiki tab is called a page and every page is made of different sections. To get started, give your page a title and then start authoring sections! Any time you want to add a new section, just click the add icon that appears when you hover over the left side of the page.

Once you have multiple pages going, you'll see a table of contents on the left hand side of your screen. This helps you navigate quickly between pages, or even do some reorganizing if you want. To link to a specific page or section, click on the more icon next to the page or section title, and you'll get a shareable link to send to your teammates.

To communicate with a teammate about a page, just @mention them within a section. This comes in handy when you want feedback or you're waiting on someone else to contribute a section to your page. Once you @mention someone, they'll receive a notification in their Activity feed. Anyone you @mention will also see that they've been @mentioned in the channel conversation about your Wiki tab. Clicking through will take them directly to the section that needs their attention.

If commenting directly in a section isn't your style, you can always start a conversation in the tab itself by clicking the chat icon to the right of a section. This will open up the conversation panel to the right of your page. Anything you post there will be visible in the channel that your Wiki tab belongs to, so your teammates will have the option of responding to your comments within that thread or from within the tab.

You'll also be able to see if anyone else is currently editing a section in your page. Whenever someone is editing a section, their avatar will appear next to the section plus some text letting you know that section is locked. Whenever someone is working on a section, no one else will be able to make changes, but multiple people can still work on different sections at a time.

The Organization tab shows the organization chart for your company, so when you're having a one-on-one conversation with someone, you can get information about who reports to whom. You can also search for other people while you're there to see where they appear in the chart.

Another option is to head to the command box at the top of your screen, type /org, and then the name of the person whose org chart you want to see.

Note that this tab and command aren't available for all organizations.

Organization tab for a person

You can add any Power BI report you have access to as a tab. One thing to keep in mind: you'll need to give your team members permissions to access the report in Power BI.

Planner is a handy Office 365 service that lets you generate boards containing all your team's tasks and assignments. Every Planner board sorts your tasks into columns (or, buckets) that you can label any way you like. Buckets can indicate stages of development, days of the week, sprints, etc. You can move tasks around your board just by dragging and dropping them, so if you complete a task or just want to prioritize and shuffle things around, you can do that really easily. Planner boards are helpful for communication, too, since they indicate where you and the rest of your team are with respect to completing tasks! You can even color-code tasks based on priority, project, or the person they're assigned to.

To add a Planner tab in Microsoft Teams, just click the more icon next to your existing tabs at the top of a team channel. Select Planner, then you get to decide whether you want to start a brand new plan or make changes to an existing one.

Once you've created your Planner tab, you can assign different tasks to other people in your team and add links within individual tasks. You'll also be able to start a conversation about your Planner board where you can @mention teammates; just click the chat icon at the top right corner of your tab. That chat will also appear as its own thread in the channel containing your Planner tab. You can also copy links to individual tasks so they're easy to share with teammates and communicate about.

You might notice that some of the original Planner functionality is missing from your Microsoft Teams Planner tab. Hang tight, we're working on it. For now, if you click on the pop-out icon next to the rest of your tab actions, you'll be directed straight to your current board as it appears in the Planner web app. From there, you'll have full functionality. If you have questions about how to use Planner, check out this help content.

To make an existing Planner board into a tab in Microsoft Teams, click the + icon next to your current tabs, choose Planner from the options in the tab gallery, and then select "Use an existing plan."

Once you do that, you'll see a dropdown containing all the boards you currently have open. Select the board you want, and you're all set!

You can add a Kanban board from Visual Studio Team Services (VSTS) as a tab to any channel, so your team can track and monitor work items right from Microsoft Teams.

Add button for adding a tab

To add a Visual Studio tab, click the add icon + to the right of the tabs, and choose Visual Studio.

Adding a Visual Studio tab

Choose a Visual Studio Team Services account, and fill in the Project, Team and Backlog Level for the Kanban board you want the tab to show.

Visual Studio dialog box to add a Kanban board to a tab

Check the Post to the channel box to tell everyone about your new Visual Studio Kanban board tab.

Microsoft Stream is a great place for teammates and coworkers to upload, share, or discover new videos. It's a cloud-based video service that's been optimized for businesses, so it's highly secure and free of ads and sponsored content. You can manage who can see all the videos you upload down to specific individuals. Or, if you want, you can make your videos accessible to anyone in your organization.

All your videos in Microsoft Stream are encrypted so you don't have to worry about sharing privileged information outside your company. Microsoft Stream also makes it easy to collaborate on and organize your videos. For more info, check out https://stream.microsoft.com

The Microsoft Stream tab lets you share videos from Microsoft Stream or Office 365 Video directly in a tab! Once you share a video, it'll be visible to everyone in the channel (and, by extension, everyone on that team). This is an easy way to share and collaborate on things like product videos and help content.

To add a Microsoft Stream tab, click the add icon next to your existing tabs at the top of a team channel and select Microsoft Stream from the tab gallery. Next, you can add a link to a video in Microsoft Stream of Office 365 Video. For those of you who have favorite channels in Microsoft Stream, you can add a link to one of those channels here, as well. Once you copy and paste the link you want in the text box below, you're all set!

You can view Microsoft Stream videos on your mobile devices by opening a mobile browser and going to Microsoft Stream to watch your video.

To set up an account in Microsoft Stream, go to https://stream.microsoft.com. You can get more information and watch a few product videos to get a better sense of how this service works. The preview is free if you can sign up using your work account. Note that Microsoft Stream is currently unavailable for work email addresses that end in .gov or .mil.

To upload a video to share in Microsoft Stream, head over to the Microsoft Stream portal. Once you sign in, you can upload and organize videos all you want. Then, you're free to copy the links to important videos and channels and add them in a Microsoft Stream tab! To get started, head over to the Microsoft Stream site..

In the Microsoft Stream tab, you can add a link to: any video from Microsoft Stream, any channel from Microsoft Stream, or any video from Office 365 Video.

To upload a video to Microsoft Stream, to https://stream.microsoft.com and sign in (or sign up). Once you're there, you can upload and organize all your videos, as well as edit the privacy settings for all your content. Then, all you have to do is copy the link to a video or channel and share it in a Microsoft Stream tab.

Once you add a new Microsoft Stream tab in a channel, everyone in the team who has access to the Microsoft Stream video will be able to watch it there. Furthermore, anyone who's a member of that team has the option of following the team channel and gaining access to its shared content, so bear in mind that whatever videos you share in a Microsoft Stream tab are potentially visible to everyone on your team.

Once you add a new Microsoft Stream tab in a channel, everyone in the team who has access to the Microsoft Stream video will be able to watch it there. Furthermore, anyone who's a member of that team has the option of following the team channel and gaining access to its shared content, so bear in mind that whatever videos you share in a Microsoft Stream tab are potentially visible to everyone on your team.

Having trouble loading a URL in a new Website tab? That happens occasionally on our web app because certain sites can prevent themselves from being embedded in other sites. When it does happen, you'll see a prompt asking you if you're experiencing trouble. The prompt will also give you some options for further action: You can open the site in the Microsoft Teams desktop app (which will work just fine), or you can open your site in a new browser tab outside of Microsoft Teams.

Options when you have problems loading a website

If you ever want to pull up those options again, just hit the Reload icon immediately after you realize there's an issue. If you've been on the tab for a while and want to bring up your options, you can always click away and then come right back.

You should also hit Reload if a tab that used to work is suddenly acting wonky.

Options when you have problems loading a website

Remember, these issues don't usually pop up in our desktop app, so if you're frequently running into this problem, consider heading over there.

Using connectors

Connectors give you and your team an easy way to set up broadcasts, announcements, or reminders from your favorite services directly into a team channel. Receive updates from hundreds of services, like Twitter, Mailchimp, or Trello. Get alerts whenever something new is published in an RSS feed you follow. See notifications whenever something happens in JIRA or GitHub. The list goes on and on!

To add a connector to a channel (or to simply browse all available connectors), click More options More options button next to a channel name and then select Connectors. Or, click Store Store button at the bottom of your screen. There, you'll be able to browse available connectors and add one to a team.

To browse available connectors or even add one to your team, click Store Store button at the bottom left corner of Teams. There, you can search for connectors from Twitter, Trello, Github, and more. To add a connector to a channel from your teams and channels list, click More options More options button > Connectors, then choose the connector you want to install from the resulting menu.

Just make sure your team settings allow you to add connectors to a channel.

If you need to delete a connector, click on the more icon next to the channel and choose Connectors.

Channel menu with Connectors selected

On the left, under Manage, choose Configured.

Configured option on the Connectors menu

Click the number of connectors configured to see a list of your current connectors. Then click Manage next to the connector you want to delete and look for the Remove button.

Configured connectors for a channel

You can see connector messages in the mobile app, but you can only add connectors in the desktop or web app.

If you can't add a connector from the desktop or web app, it's possible that a team owner has disabled the setting that allows non-owners to add connectors.

Using apps in messaging

Teams offers a whole set of apps that will let you share content (like weather reports, news items, stock prices, images, or videos) in a channel or chat. These apps search for the information you need then attach it to a new chat message. Since messages are sent as rich cards, they'll occasionally include buttons that give people options about interacting with the app. For example, if you send a weather report for the day to your group chat, someone can click a button that will send the weather report for the next three days or the coming week.

To install an app to use in messaging, click Store Store button at the bottom left corner of Teams. From there, head to the Messaging section of the gallery and start browsing! Use the search box at the top of the gallery if you're looking for something specific. Click on an app, then choose whether you'd like to install it for personal use (to use in one-on-one or group chats) or for team use in a channel. Once you've installed your messaging app, click More options More options button below your compose box in a channel or chat to open the app.

Messaging app menu

To add an app to use in messaging, either click Store Store button at the bottom of Teams or click More options More options button below your compose box then select Go to Store. Once you're there, open the tab labeled Messaging and browse all the apps that you're able to use to send content into a channel or chat!

Once you've picked the app you want (like Wikipedia, Bing Images, or the Weather app), click it to get started. When you're finished installing the app, you'll be able to access it from More options More options button below your compose box anytime. You've even got the option of pinning your favorite messaging extensions below your compose box, so they show up next to your meeting, GIF, and emoji buttons.

Messaging app menu

To see which apps are available for use in messaging, click Store Store button at the bottom of Teams, then open the tab titled Messaging. You'll see every app and service that can send rich content into your chats and channels via the compose box.

Using Notes, OneNote, and Wiki

From Microsoft Teams, click Edit in OneNote at the top of your notes. This will open your notes in the OneNote desktop app. You can also open your notebook directly in OneDrive for Business or SharePoint.

OneNote tab with Edit in OneNote selected

To add a new or existing OneNote notebook to a channel, click Add a tab Add button at the top of the channel and select OneNote. From there, click Create a new notebook to add a brand new OneNote or click Browse notebooks to select and pin an existing notebook at the top of your channel.

Once you pin an existing notebook, everyone in the channel will be able to view and make edits (provided they have access to the notebook). Anyone blocked from viewing the notebook can request access right from the tab.

To connect an existing OneNote notebook, click Add a tab Add button at the top of your screen and click OneNote. Select Browse notebooks, then pick the notebook you want to pin at the top of the channel from the menu to the right. From that point on, everyone in the channel will be able to view or request access to the notebook.

Unfortunately, you can't move content from an existing OneNote or SharePoint site to Microsoft Teams at this time. But, you can add a SharePoint document library as a tab in a channel from the web or desktop app!

When you create a new Team in Microsoft Teams, we also create a new OneNote notebook with its own SharePoint directory for your team to collaborate on. We don't support importing an existing OneNote notebook into a team right now, but to use an existing OneNote, you can manually copy and paste notebook sections from your existing OneNote to your new team OneNote.

You might have noticed that some of your old channels no longer have a Notes tab. Don't worry, it's now the OneNote tab. Here's why: We redesigned the notes experience for tabs with a new text editor. So your old channels will maintain your existing OneNote tabs and new channels will come with a Wiki tab by default. You can always add a new Wiki or OneNote tab from the tab gallery!

The Wiki tab is a smart text editor that doubles as a communication machine, because you can draft, edit, and chat all in one place. You get all the usual formatting options such as bold, italic, and underlined text, highlighting, headers, and lists. Every document in your Wiki tab is called a page and every page is made of different sections. To get started, give your page a title and then start authoring sections! Any time you want to add a new section, just click the add icon that appears when you hover over the left side of the page.

Once you have multiple pages going, you'll see a table of contents on the left hand side of your screen. This helps you navigate quickly between pages, or even do some reorganizing if you want. To link to a specific page or section, click on the more icon next to the page or section title, and you'll get a shareable link to send to your teammates.

To communicate with a teammate about a page, just @mention them within a section. This comes in handy when you want feedback or you're waiting on someone else to contribute a section to your page. Once you @mention someone, they'll receive a notification in their Activity feed. Anyone you @mention will also see that they've been @mentioned in the channel conversation about your Wiki tab. Clicking through will take them directly to the section that needs their attention.

If commenting directly in a section isn't your style, you can always start a conversation in the tab itself by clicking the chat icon to the right of a section. This will open up the conversation panel to the right of your page. Anything you post there will be visible in the channel that your Wiki tab belongs to, so your teammates will have the option of responding to your comments within that thread or from within the tab.

You'll also be able to see if anyone else is currently editing a section in your page. Whenever someone is editing a section, their avatar will appear next to the section plus some text letting you know that section is locked. Whenever someone is working on a section, no one else will be able to make changes, but multiple people can still work on different sections at a time.

When you open a Wiki tab, you're doing it within a channel that belongs to a team. So, everyone who's a member of the team that channel belongs to will be able to see your tab and your pages, including anyone who might join the team later on.

Every channel you're participating in will come with a Wiki tab by default. To add a whole new Wiki tab, click the + icon that appears at the top of your channel. That will open up the tab gallery. Go ahead and select Wiki from the tab gallery. Give your tab a name and then start writing.

To add a new section in the middle of a page, let your mouse hover between the two finished sections, then click the + icon. To add a new section at the end of a document, click the + icon on the left and under the final section. Doing that opens up your 'new section' template.

If you want to add a new page to your Wiki tab, just open up your table of contents and click Create a new page.You'll be able to drag and drop your new page anywhere you like.

If you want to move a page or section in your Wiki tab, click the more icon that appears to the right of the page name or section. That will open up a menu that gives you the option of moving your section or page up or down. You'll also be able to delete and link to your content.

Your Wiki tab is designed to autosave your work as soon as you're done editing, so once you click out of a section, your work is safe and sound. For further confirmation, you'll get automatic updates after each save—just look below your page title and you'll see a line of text that lets you know the app finished saving your changes.

If clicking a button is more your thing, go to the top right corner of your page. There, you'll see a check mark and a big 'X'. Clicking the check mark will save your work, clicking the 'X' will discard your changes.

If you'd like to share a link to a specific page or section in a Wiki tab, just click more icon next to the page name or section header. That will open up a menu that lets you shift the content up or down, delete it, or grab a shareable link!

One of the nice things about Wiki tabs is they make editing and leaving feedback really easy. To make changes to a section, just click into a section and start typing! All your edits will be saved automatically as you work.

If you're looking for feedback or reviewing someone else's work, you can @mention your teammates directly within a section, and they'll get a notification. You can also start a conversation within a tab about a section and @mention someone there—all those comments will be posted to your channel.

Since you started your tab in a channel, everyone that belongs to the team that owns that channel will be able to view and edit your content. However, if you or someone else on your team is busy editing a section, it'll be "locked" from accepting any other changes, so no one else will be able to make edits while you're working.

Once you start to edit a section in a page, that section is "locked" so that no one else can make changes. This doesn't meant that no one else will be able to edit a different section of the same page, though. Multiple collaborators can edit different sections at a time, and you'll be able to see if anyone else is editing your page because their avatars will appear to the right of the page title.

If someone is taking too long to edit a section or has been inactive for a long time, you have the option of booting them out of the section. To do that, click the more icon at the top of your section and then select Force unlock. This will free up your section so you can make changes. Since Force unlock also removes the previous editor from making any changes, they'll have to copy and paste their work back into the section if they want to contribute edits made after they were forced out of the section.

To find out who's editing a section in your page in a Wiki tab, just look to the right of the section. If someone else is busy editing it, their avatar will appear next to the section and you'll see some text letting you know that the section is locked.

In your Wiki tab, you can have a conversation with teammates about your page while you're all working on it by clicking the chat icon to the right of a specific section. From there, you can post questions, leave comments, or @mention your teammates. You'll have all the same formatting and attachment options that you do in your compose box, so you can do things like format your text, create a list, or even send a GIF.

If someone else has already left comments in the tab conversation, you'll be able to see them in the channel (they'll exist as replies to the original post alerting the channel that your tab has been created). You'll also know that someone has left comments in your Wiki tab because a chat icon will appear at the top of your page. Clicking on that chat icon will open up the conversation.

There are a couple ways to @mention someone in a Wiki tab. You can @mention a teammate in a section just by typing @ and then their name within a section comment. This will send a notification to the teammate you @mentioned, and it'll leave a red @mention icon next to the section containing your comment—that way, it's easy for your collaborators to find the section that needs their attention.

Your other option is to @mention someone within the tab conversation. When you open up a conversation in your Wiki, you have all the same options that exist in your compose box, so you can @mention teammates. These comments will get posted to your channel, which means the person you @mentioned will also get a notification. Finally, you can also choose to @mention someone directly in the channel thread about your tab; that comment will be reflected in your tab conversation, as well.

To delete an entire page in a Wiki tab, open up the actions menu by clicking the more icon in your table of contents. From there, you'll have the option of deleting your text, moving it up or down, or copying a shareable link. To delete a section, you can either click the more icon to the right of the section itself and select Delete, or you can delete the section from your table of contents.

To edit and leave feedback, click the edit (pencil) icon above a section. If you're looking for feedback or reviewing someone else's work, you can @mention your teammates directly within a section, and they'll get a notification. You can also start a conversation within a tab about a section and @mention someone there—all those comments will be posted to your channel.

Since you started your tab in a channel, everyone that belongs to the team that owns that channel will be able to view and edit your content. However, if you or someone else on your team is busy editing a section, it'll be "locked" from accepting any other changes, so no one else will be able to make edits while you're working.

To find out who's editing a section in your page in a Wiki tab, look to the right of the section. If someone else is editing it, their avatar will appear next to the section and you'll see some text letting you know that the section is locked.

Using Outlook and SharePoint

To send someone an email from Microsoft Teams, hover over their profile picture until their contact card appears. Click the envelope icon at the bottom left of the card to send an email

If you haven’t already chosen an email app to use with Microsoft Teams, you’ll see a prompt asking you to choose one.

When you create a team, you also get a corresponding Office 365 group. That group has a mailbox in Outlook, but you can't post messages or view conversations in channels from Outlook. You also get an associated SharePoint site when you create a team. You can access that from both Microsoft Teams and SharePoint.

Each team you create in Microsoft Teams also has a corresponding Office 365 group. Each team will also have a group mailbox in Outlook that people outside your team can send emails to.

That way, you can actually use your new Outlook group as an email address for your whole team.

When you create a Microsoft Team, you also get the things that come with Office 365 groups, like a group inbox and calendar, SharePoint site, and OneNote. So, the group will show up in products like Outlook along with your teams.

The Microsoft Teams Outlook add-in gives people using Teams a quick and easy way to create new private meetings in Teams and to view, accept, or join meetings in either app. The Outlook add-in is included in your regular Teams update, so you don't need to do anything extra to install it. When you use the Outlook add-in to schedule private meetings in Teams, everyone you invite will be able to view, accept, or decline your invitation from either app. They'll also be able to join your meeting from either Teams or Outlook as well!

Here's how it works: To schedule a meeting, open up Outlook and switch to your calendar view. Click on the New Teams Meeting button that appears at the top of your view (in the Home tab ribbon). Then, add your invitees to the To field (you can even invite entire distribution lists). Add your meeting subject, location, start time, and end time. If you like, you can define your agenda and include any important attachments that you want everyone to have on hand. There's a Scheduling Assistant in case you want to cross-check everyone's calendar for the best time to meet. Pretty soon, the add-in will automatically generate a dial-in number and conference ID for each event.

Once you're done adding all your details, click Send.

If you already have Microsoft Teams installed, you'll automatically receive the Outlook add-in since it's being delivered as part of your routine Teams software update. The add-in will work for both Office 2013 and Office 2016 users, as well as for both 32- and 64-bit versions of Windows.

If you know you have the latest version of Teams but aren't seeing any new functionality in Outlook, try re-starting Outlook. It could be that Teams updated while Outlook was still running and the update isn't being reflected in both apps yet.

To schedule a Teams meeting using the Outlook add-in, select Outlook and open up your calendar view. Click the New Teams Meeting button that appears at the top of your view to get started. Add email addresses of everyone you'd like to invite in the To field at the top of your new meeting (you can even add a distribution list here if you need to invite a large group of people all at once). Once you've added your meeting details (like a subject, location, start and end time), you can define your agenda and include important attachments.

Once you're done adding all your details, click Send.

One of the nice things about scheduling meetings with the Outlook add-in is you can use a distribution list to invite multiple people at once to your event. To do that, type the name of your distribution list in the To field as you're going through the usual meeting set up. Everyone in that list will receive an invite to your meeting, and they'll be able to accept your invitation and join from either Teams or Outlook.

You can invite anyone to meetings using the Outlook add-in. If the person is from outside your organization, make sure to add them as a guest before the meeting starts or they won’t be able to join.

Sorry, you can't currently schedule channel meetings in Teams from Outlook using the new add-in. But that capability is coming soon!

As of right now, you won't be able to include a dial-in number or conference ID unless you have PSTN conferencing enabled for your account. But pretty soon, both those meeting details will automatically show up at the bottom of your invite whenever you schedule a meeting using the Outlook add-in. Anyone who receives your invite will also be able to see those details at the bottom of their screen.

There's no way to change the default SharePoint site for your team on Microsoft Teams. But you can still add any SharePoint document library as a new tab in a channel. To do that, click + at the top of the channel. This will open up the tab gallery. Once you're there, select SharePoint. You'll be able to add a document library from relevant sites, or simply copy and paste a link to a SharePoint site or folder and then choose the document library you want to add.

Unfortunately, you can't move content from an existing OneNote or SharePoint site to Microsoft Teams at this time. But, you can add a SharePoint document library as a tab in a channel from the web or desktop app!

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