Activate Office 365, Office 2016, or Office 2013

In many cases, Office 365 and Office 2016 activate automatically. If you're not prompted to activate, you can start using Office right away. If Office needs to be activated, you'll see one of the screens below.

If you see Try, Buy, and Activate

A screenshot that shows the default try, buy, or activate options for a PC that comes with Office pre-installed.

Office is installed as an Office 365 Home trial

You can activate Office as a 1-month trial of Office 365 Home. You can also buy Office, add Office to an existing Office 365 subscription, or enter a product key from a product key card. If you have an older copy of Office, you can install that instead.

Get help with activating Office on a new PC

If you see options to start a trial, buy Office, or enter a product key

Shows the "Let's get started" screen that indicates an Office 365 trial is included with this device

Office is installed as an Office 365 Home trial

You can activate Office as a 1-month trial of Office 365 Home. You can also buy Office, add Office to an existing Office 365 subscription, or enter a product key from a product key card. If you have an older copy of Office, you can install that instead.

I thought this device included Office

If you see "Office is included on this PC"

Shows the Activate button to activate Office that's included on your new PC

Office is installed as a one-year subscription or one-time purchase

A digital Office product key is transmitted to your PC, so you won't need or receive a printed product key. You activate Office by selecting the Activate button and associating your purchase or offer with a Microsoft account.

Get help with activating an Office purchase or free offer on a new PC

If you see "Hello, let's activate Office"

Shows "Let's activate Office" screen that indicates Office is included on this device

Office is installed as a one-year subscription or one-time purchase

A digital Office product key is transmitted to your PC, so you won't need or receive a printed product key. You activate Office by selecting the Activate Office button.

Get help with activating an Office purchase or free offer on a new PC

If you see "Hi. Let's get your Office"

Shows the opening page for setup.office.com

This is the https://setup.office.com/ page in your web browser. This is where you go to enter a new product key to install a new copy of Office, or to start or renew an Office 365 subscription. You must enter a Microsoft account before you can enter your product key. A Microsoft account is required for Office 365, Office 2016, and Office 2013.

Get help with Office.com/setup

If you see the Activation wizard

Shows the Microsoft Office Activation Wizard

If you install Office 365 or Office 2016 yourself, Office will activate automatically, if possible. You will only see this wizard if Office needs your help to activate.

Get help with activating Office after you install it

If you see the Activate Office screen

Shows the Activate dialog box where you can sign in to activate Office

If you install Office 365 or Office 2016 yourself, Office will activate automatically, if possible. You will only see this screen if Office needs your Microsoft account, or work or school account, to activate. Enter your account and password to activate Office.

Can't remember your account or password?

If you see the Enter your product key screen

Shows the dialog box where you enter your product key

If Office is asking you for a product key to activate Office, in many cases you can enter your Microsoft account instead. This is the account that you used to buy or subscribe to Office. Just select Sign in with an active account instead and enter the account you used to buy or subscribe to Office.

Can't remember your account or password?

Using product keys with Office 365, Office 2016, or Office 2013

If you see Unlicensed Product errors

Shows a specific error message about why Office is unlicensed

When Office becomes unlicensed, all editing features of Office are disabled. Office can become unlicensed for a number of reasons. For example, if your Office 365 subscription expires, you must renew your subscription to restore all features of Office. If Office was pre-installed on your new PC, you must start an Office 365 Home trial or buy Office to continue using Office.

Get help with activating Office on a new PC

A subscription notice appears when I open an Office 365 application

Unlicensed Product and activation errors in Office

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