About the Office 365 admin center

I forgot the username or password for the account I use with Office.

If you purchased an Office 365 business plan AND you have admin permissions, you have access to the Office 365 admin center. This article is for you!

If you are a user or have an Office 365 home plan, you do not have an admin center. To set up Office 365, go to Download and install or reinstall Office 365 or Office 2016 on a PC or Mac.

You use the Office 365 admin center to set up your organization in the cloud, manage users, manage subscriptions, and much more. In this article, learn how to get to the Office 365 admin center and learn about available features and settings.

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How to get to the Office 365 admin center

  1. Sign in to Office 365 at office.com with the account that has admin permissions.

    Sign in with your Office 365 admin account.

    Sign in to Office 365 operated by 21Vianet

  2. Select the app launcher icon Office 365 app launcher icon in the upper-left and choose Admin.

    The Admin tile appears only to people who have Office 365 admin permissions. If you don't see the tile, then you don't have permissions to access the admin center for your organization.

Office 365 admin center features and settings

The new Office 365 admin center looks like this.

New admin center preview home page

Here are the features and settings you'll find in the left-hand navigation of the Office 365 admin center. Learn more about admin tasks in Office 365 admin help.

Menu

What it's for

Home

This is the landing page in the new Office 365 admin center. You'll see where to manage users, billing, service health, and reports.

Users

Create and manage users in your organization, like employees or students. You can also set their permission level or reset their passwords. Check out Add, remove, and manage users in Office 365 admin center.

Groups

Create and mange groups in your organization., such as an Office 365 group, distribution list, security group, or shared mailbox. Learn how to create and manage groups.

Resources

Create and mange resources, like a SharePoint site collection. Learn how to create site collections.

Billing

View, purchase, or cancel Office 365 subscriptions for your organization. View past billing statements or view the number of assigned licenses to individual users. Learn how to manage billing.

Settings

Manage global settings for apps like email, sites, and the Office suite. Change your password policy and expiration date. Add and update domain names like contoso.com. Change your organization profile and release preferences. And choose whether partners can access your Office 365 admin center.

Reports

See at a glance how your organization is using Office 365 with detailed reports on email use, Office activations, and more. Learn how to use the new activity reports.

Health

View the service health at a glance. You can also check out more details and the service health history. Check out Service health in the Office 365 admin center.

Admin centers

Open separate admin centers for Exchange, Skype for Business, SharePoint, and Azure AD. Each admin center includes all available settings for that service.

For example, in the Exchange admin center, set up and manage email, calendars, distribution groups, and more. In the SharePoint admin center, create and manage site collections, site settings, and OneDrive for Business. In the Skype for Business admin center, set up instant messaging notifications, dial-in conferencing, and online presence.

Learn more about the Exchange admin center and SharePoint Admin Center.

Note: The admin centers available to you depend on your plan and region.

Common tasks in the admin center

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