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Last updated: August 2023

Word for Mac crashes and slow performance

Issues affecting Word for Mac features and add-ins

ISSUE

Users may see issues with fonts when using version 16.9 of Microsoft Word, Excel, Outlook, OneNote and Microsoft PowerPoint on macOS.

Symptoms:

  • Text appears garbled or in a different font

  • Fonts not appearing in font picker

STATUS: WORKAROUND

We recommend you check the installed versions of the font. If you have multiple versions, then make sure the latest version of the font is active.

For more information, read about how to fix Issues with fonts in Office for macOS

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