Add an email account to Outlook for Mac 2011

Outlook for Mac can automatically set up accounts from many popular ISP, as well as email service providers like (previously known as Hotmail), AOL, Gmail, MobileMe, and Yahoo.

If Outlook can't set up an account automatically, you can configure it manually. When setting up manually, you’ll need additional information about your account, for instance the account type and addresses of mail servers. Outlook supports both POP and IMAP accounts. To learn more about each account type, see POP account basic settings and IMAP account basic settings.

If you have a Microsoft Exchange account, see Add an Exchange account.

Add an email account

  1. On the Tools menu, click Accounts.

    Accounts in Tools menu

  2. In the lower-left corner of the Accounts dialog box, click Add  Add an account button, and then click E-mail.

  3. Enter your email address and password, and then click Add Account.

    If the Add Account button is unavailable

    • Enter the information about your account, including the following required fields: User name, Type, Incoming server, and Outgoing server. If your email service requires Secure Sockets Layer (SSL) for either the incoming or outgoing server, select the Use SSL to connect check box for that server.

    • Use the information from table below for accounts:




    Incoming server

    imap-mail.outlook. com

    Port for the incoming server



    Outgoing server

    Port for the outgoing server



    When the process of adding the account is complete, the account appears in the left pane of the Accounts dialog box, and Outlook begins downloading your messages.


    • Your email service provider may require you to enable POP or IMAP access through its Web site before you can use the account in Outlook.

    • If you add a POP account and another type of account, messages from the POP account appear in the Inbox under On My Computer in the folder list.

    • With POP and IMAP email accounts, email messages are the only items that are synchronized between Outlook and the mail server. Other items that you create in Outlook — such as contacts, calendar events, tasks, and notes — are stored on your computer, not on the mail server.

    • To delete an account, in the left pane of the Accounts dialog box, select an account, and then click Delete  Delete. When you delete a POP account, existing messages from that account remain in Outlook, but no further messages are downloaded or sent. When you delete an IMAP account, all messages from that account are deleted from Outlook, but any copies of messages that you have on the server remain there. Items other than messages, such as contacts and events, are not affected when you delete a POP or IMAP account.

See also

I can't send or receive messages with my email account

Specify the default account

Applies To: Outlook for Mac 2011

Was this information helpful?

Yes No

How can we improve it?

255 characters remaining

To protect your privacy, please do not include contact information in your feedback. Review our privacy policy.

Thank you for your feedback!

Change language