Set up Outlook on your Mac

Contributors: Image of Tricia Gill
Last updated: October 23, 2017

After you’ve installed Outlook—either from Office 365 or from one of the Microsoft Office suites—you can add one or more email accounts. For example, if you’re an Office 365 customer, you can add your Office 365 email to Outlook. You can also add personal email accounts, like Outlook.com, Hotmail.com, Live.com, Gmail, or Yahoo accounts, or check your email from your Internet Service Provider (ISP), such as Xfinity or Verizon.

Two-factor authentication and app passwords required for some email accounts

Many email providers, including Gmail, Yahoo!, and iCloud require that you first set up two-factor authentication and generate an app password before adding those email accounts to Outlook. These are security measures that allow the providers to confirm that you're the person accessing your email. Instructions vary depending on the email provider so general steps are provided below.

The first time you open Outlook 2016 for Mac, you'll be asked to enter your email address. What you do next depends on the type of account you're adding.

Most email accounts, including Office 365, Exchange server accounts, Outlook.com, Hotmail.com, and Live.com accounts can be set up in a few quick steps.

  1. Type your email address > Continue.

    The first screen you see asks you to enter your email address

  2. Type your password > Add Account. (Your screen might look different from this one depending on the account you're adding.)

    Enter your password for your outlook.com account

  3. Select Done to start using Outlook 2016 for Mac.

    Confirmation when an email account has been added successfully

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Step 1

The first screen you see asks you to enter your email address

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Step 2

Type your password > Add Account. (Your screen might look different from this one depending on the account you're adding.)

Enter your password for your outlook.com account

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Step 3

Select Done to start using Outlook 2016 for Mac.

Confirmation when an email account has been added successfully

Before you add your Gmail account to Outlook, you'll need to turn on two-factor authentication with Gmail and generate an app password from the Gmail website. After you have that app password, you can add your Gmail account to Outlook.

An app password is a one-time password that you'll use in place of your regular Gmail email password. It lets Gmail confirm that you're the person accessing your email.

Step 1: Generate an app password from Gmail

  1. Go to Gmail from your browser, then select the Google apps icon in the upper right corner of the screen.

  2. Select My Account > Sign-in & security > Signing in to Google.

  3. Under Password & sign-in method, if 2-Step Verification is ON, skip to the next step. Otherwise, select 2-Step Verification and follow the prompts. When you're done, select the back arrow at the top of the screen.

  4. Under Password & sign-in method, select App passwords.

  5. Enter your Google password > Next.

  6. At the bottom of the screen, select Mail and Mac from the drop-down lists > Generate. Google will display an app password for you. Make a note of this password (without the spaces).

Step 2: Add your Gmail account to Outlook 2016 for Mac

  1. Open Outlook 2016 for Mac.

  2. Select Tools > Accounts.

    Accounts button on the Tools tab

  3. Select Add Email Account (if you don't see this option, select + at the bottom of the screen to add more accounts. ). Enter your email address, select Continue, and follow the prompts to sign in to your Gmail account.

    Add your email account

  4. If prompted, enter the app password you generated in Step 6 above > OK.

  5. Select Done to start using Outlook.

    Confirmation when an email account has been added successfully

Insiders: Sync your Gmail account to the Microsoft Cloud

Office Insiders can add Gmail accounts without first setting up two-factor authentication or app passwords. Outlook will detect your account and take you to google.com where you can sign in to your account.

  1. Select Allow to enable Outlook to access your Gmail messages, files, contacts, and calendars.

    Click Allow to give Outlook access to your Gmail messages, files, contacts, and calendars

  2. You'll be notified that your Gmail account is set up and ready to use. Click Done to start using Outlook.

    Confirmation when an email account has been added successfully

Before you add your iCloud, Apple, or @me.com account to Outlook, you'll need to turn on two-factor authentication with iCloud and generate an app password from the iCloud website. After you have that app password, you can add your account to Outlook.

An app password is a one-time password that you'll use in place of your regular password. It lets iCloud confirm that you're the person accessing your email.

Step 1: Generate an app password from iCloud

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Step 1
Go to the Apple ID website from your browser, enter your Apple ID and password.

Log in with your iCloud username and password

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Step 2
If you've already turned on two-factor authentication, you'll receive a code on one of your devices. Enter this code to continue. Otherwise, turn on two-factor authentication.

Enter your two-factor authentication code

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Step 3
In the Security section, under APP-SPECIFIC PASSWORDS, select Generate Password...

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Step 4
Enter a name, such as Outlook and select Create.

Enter a name for your app password

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Step 5
Copy the app password displayed. Make a note of this password.

Copy your app password

Step 2: Add your iCloud account to Outlook 2016 for Mac

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Step 1
Open Outlook 2016 for Mac.

Outlook for Android

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Step 2
Select Tools > Accounts.

Accounts button on the Tools tab

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Step 3
Select Add Email Account (if you don't see this option, select + at the bottom of the screen to add more accounts. ). Enter your email address, select Continue, and follow the prompts to sign in to your Gmail account.

Add your email account

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Step 1
Type your email address > Continue.

The first screen you see asks you to enter your email address

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Step 2
Type the app password that you created above. Don't include spaces > Add Account. Select Done to start using Outlook.

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Before you add your Yahoo account to Outlook 2016 for MaC, you'll need to generate an app password from the Yahoo website. After you have that app password, you can add your Yahoo account to Outlook.

An app password is a one-time password that you'll use in place of your regular Yahoo email password. It lets Yahoo confirm that you're the person accessing your email.

Note: Microsoft is investigating an issue that causes some users to be unable to setup their IMAP accounts (Gmail, Yahoo, Apple, and others). If you attempt to add your account to Outlook and are not asked for a password, you are affected by this issue. For a workaround, see Outlook doesn't ask me for a password

Step 1: Generate an app password from Yahoo

  1. Go to Yahoo from your browser, then select the settings icon in the upper right corner of the screen.

  2. Select Account info > Account security. You might need to sign in again.

  3. If needed, turn on two-step verification. Otherwise, select Generate app password.

  4. Select Mac Mail from the drop-down list > Generate. Yahoo will display an app password for you. Make a note of this password (without the spaces).

Step 2: Add your Yahoo account to Outlook 2016

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Step 1
Open Outlook 2016 for Mac.

Outlook for Android

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Step 2
Select Tools > Accounts.

Add a new account

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Step 3
Enter your email address, then select Connect or, if your screen looks different, enter your name, email address, and the app password from step 5 above > Next .

Add a new email account

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Step 4
If prompted again, enter the app password you generated in step 5 above, then select OK.

Enter your password
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Step 5
That's it. Select Finish to start using Outlook.

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After your first account is set up, follow these steps to add all subsequent email accounts.

  1. Open Outlook 2016 for Mac.

  2. Select Tools > Accounts.

  3. Click the plus (+) sign > New Account.

  4. Enter the email address of the account.

  5. Follow the prompts to complete the account setup.

The setup experiences described in this article are available on Outlook 2016 for Mac, version 15.34 (170515) and later. To find your version, select Outlook > About Outlook.

Select Outlook About Outlook to find your version

If you have an earlier version, see this article for instructions.

See Also

Delete an email account in Outlook 2016 for Mac

What's an IMAP or POP account?

POP and IMAP server name reference

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