Partners: use a product key to set up a customer subscription

Now that you’ve purchased product keys for Office 365, you can redeem them and set up an Office 365 subscription for your customer. After you’ve done that, you can add users and migrate the customer’s email and data to Office 365. If your client adds your partner of record (POR) number to the subscription, you are eligible for additional partner benefits and can offer delegated administration to your customer.

Bemærk: This article is for Office 365 partners. If you're looking for help with your Office 365 product key, but you're not a partner, see Find and enter your product key for Office 365 for business.

Hvad vil du foretage dig?

Redeem an Office 365 product key and set up your customer’s Office 365 subscription

Administrere din kundens konto på tidspunktet for abonnementsfornyelse

Redeem an Office 365 product key and set up your customer’s Office 365 subscription

After you have obtained an Office 365 product key for your customer, you can redeem the product key and create the Office 365 subscription.

Bemærkninger:  When you set up the Office 365 subscription, enter user information for the person in the customer’s organization who will be the admin for the organization. When you create the subscription, the person whose information you entered is automatically given admin rights and is assigned an Office 365 license.

If you are the delegated admin for the customer, you are assigned admin rights when you set yourself up as the delegated admin. However, you don’t need an Office 365 license to administer the customer’s subscription on their behalf.

Hvad er en Office 365-produktnøgle, og hvordan bruger jeg den?   

An Office 365 product key is a unique 25-character alpha-numeric code that you can use to activate an Office 365 subscription, add users , and renew an Office 365 subscription. If you’re a partner who is authorized to sell Office 365, you can purchase Office 365 product key cards through the Microsoft Open programs.

Bemærk: Alle partnere kan sælge Office 365, så længe de etablerer en forhandlerrelation med en autoriseret distributør. Du kan finde flere oplysninger om Microsoft Volumenlicens, Microsoft Open-licensprogrammerne og salg af Office 365 i Microsoft Volumenlicens.

Procedure

Trin

Redeem Office 365 product keys

Gennemfør følgende procedure for at indløse produktnøglerne for din kunde.

  1. Go to Redeem Office 365 product keys.

  2. Read the instructions, click I understand I’m the right person to be doing this for my organization, and then click Start.

  3. Type an Office 365 product key. If you have additional product keys to add, click Add another product key, add the rest of your product keys, and then click Next.

  1. På siden Ser alt korrekt ud? skal du gennemse de angivne oplysninger og så klikke på Færdig med at tilføje produktnøgler.

    Vigtigt: Luk ikke dit browservindue, før du har gennemført de næste par trin. Hvis du lukker dit browservindue, skal du indlæse dine produktnøgler igen.

After you’ve finished entering your product keys, create your customer’s Office 365 subscription by completing the following steps.

  1. Klik på Start trin 2 på siden Kom godt i gang for at starte oprettelsen af din konto.

  2. Skriv de oplysninger, der kræves for administratoren i kundens organisation, herunder land eller område, organisationsnavn og navnet på administratoren.

Bemærk:  If your country or region isn’t listed, there’s no Office 365 service there.

  1. Klik på Opret min konto, når du har angivet de påkrævede oplysninger.

You can now start adding users and migrating email and data to Office 365 for your customer’s organization. You can complete these tasks now or at a later time.

Du kan finde flere oplysninger om, hvordan du kan tilføje brugere, konfigurere mail, tilføje et domæne og andre opgaver for din kunde i:

Konfigurere Office 365 til virksomheder

Sende et tilbud om delegeret administration til din kunde

Hvis du vil have fuld administrativ adgang til alle din kundes tjenester og abonnementer, skal du være delegeret administrator for kunden. Gør følgende for at blive delegeret administrator.

  1. Klik på Partner øverst på siden Administration.

  2. Klik på Send tilbud om delegeret administration på siden Partneroversigt.

  3. Opret meddelelsen med tilbuddet om delegeret administration, og send den til din kunde.

  4. Kunden skal acceptere dit tilbud, før du kan udføre nogen administrationsopgaver på kundens vegne.

Du kan finde flere oplysninger om afsendelse af tilbud om delegeret administration til din kunde i Tilbyde delegeret administration.

Bemærk:  You must be enrolled in the Microsoft Cloud Essentials program to be eligible to offer delegated administration. For more information, see Microsoft Cloud Essentials program.

Manage your customer’s subscription at subscription renewal time

Kunden og dig (hvis du er angivet som kundens registrerede partner) begynder at modtage meddelelser om fornyelse af abonnementet 60 dage, 30 dage, 7 dage og 1 dag før udløb af abonnementer. Du kan også se udløbsdatoerne for din kundes abonnementer på Microsoft Partner-dashboard.

When your customer’s subscription is about to expire, you can help your customer renew their Office 365 subscription with a product key to continue directly billing the customer. You can also choose to switch your customer to direct billing from Microsoft. If the subscription is renewed by using direct billing, the new subscription starts immediately. In this case, customers shouldn’t renew their subscription until right before it expires.

If a customer doesn’t renew their subscription in time, they can still use Office 365 for 30 days after the subscription expiration date. The customer can reactivate the subscription and their data will be retained until 120 days after the expiration date. To learn more about what to expect when a subscription expires, see What happens to my data and access when my Office 365 for business subscription ends?.

For more information, see Sell to and service Microsoft Cloud customers.

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