User statistics and organization information

  • Article
  • Applies to:
    Skype for Business

Important

Skype for Business Online operated by 21Vianet in China will be retired on October 1, 2023. If you haven't upgraded your Skype for Business Online users yet, they will be automatically scheduled for an assisted upgrade. If you want to upgrade your organization to Teams yourself, we strongly recommend that you begin planning your upgrade path today. Remember that a successful upgrade aligns technical and user readiness, so be sure to leverage our upgrade guidance as you navigate your journey to Teams.

Skype for Business Online, excluding the service operated by 21Vianet in China, was retired on July 31, 2021.

The Skype for Business dashboard gives you a quick snapshot of how the service is set up for your business. If you haven't yet configured Skype for Business, see Set up Skype for Business Online for step-by-step instructions.

How to change Skype for Business Online user statistics

Property
How to change it
Skype for Business Online users
To add or block people from using the Skype for Business app, see Assign or remove licenses for Microsoft 365 for business or Remove licenses from users in Microsoft 365 for business.
For a complete list of what to do when a user leaves your business, see Remove a former employee from Microsoft 365.
Users enabled for Audio Conferencing
To enable people for Audio Conferencing, see Try or purchase Audio Conferencing in Microsoft 365 or Office 365.
Users in the cloud
This is the number of Skype for Business Online users who have Microsoft 365 or Office 365 accounts.
To add people to your Microsoft 365 or Office 365 subscription (that is, create Microsoft 365 or Office 365 accounts for them), see Add users individually or in bulk to Office 365 - Admin Help.
Users synced and homed online
This is the number of hybrid users that are created in a Skype for Business Server on-premises deployment but are synced to Microsoft 365 or Office 365.
To set up a Skype for Business hybrid connectivity see Deploy hybrid connectivity between Skype for Business Server and Skype for Business Online.

Note

If you see Unavailable listed, this means there is no information or there were errors.

How to change information about your organization

Property
How to change it
Organization name
This is the name you entered when you signed up for Microsoft 365 or Office 365. To change it, see Change your organization's address, technical contact, and more.
Organization ID
You can't change your Organization ID.
Organization created
You can't change this value.
Active Directory synchronization on
This is whether your organization is being synchronized to a Skype for Business Online organization that is on-premises.
To set up your on-premises Active Directory, see Set up directory synchronization for Microsoft 365 or Office 365.
Organization domains
When you initially set up Microsoft 365 or Office 365, these are the domains that were registered.
To add a domain, see Add multiple domains to Microsoft 365 or Office 365.
To remove a domain, see Remove a domain from Microsoft 365 or Office 365.

Allow users to contact external Skype for Business users

Let Skype for Business users add Skype contacts

Activity Reports in the admin center