Which Office program are you using?
Communicator
You can add emoticons in the conversation window by using keyboard shortcuts. For example, if you type :), the characters convert into a smiley emoticon 
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To send this |
Type this |
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:-) or :) |
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:-D or :d |
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:-O or :o |
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:-P or :p |
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;-) or ;) |
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:-( or :( |
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:-S or :s |
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:-l or :l |
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:'( |
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:-$ or :$ |
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(H) or (h) |
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:-@ or:@ |
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(A) or (a) |
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(6) |
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:-# |
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8ol |
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8-l |
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^o) |
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:-* |
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+o( |
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:^) |
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*-) |
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<:o) |
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8-) |
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l-) |
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(c) or (C) |
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(Y) or (y) |
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(N) or (n) |
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(B) or (b) |
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(D) or (d) |
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(X) or (x) |
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(Z) or (z) |
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({) |
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(}) |
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:-[ or :[ |
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(^) |
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(L) or (l) |
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(U) or (u) |
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(K) or (k) |
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(G) or (g) |
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(F) or (f) |
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(W) or (w) |
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(P) or (p) |
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(~) |
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(@) |
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(&) |
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(T) or (t) |
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(I) or (i) |
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(8) |
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(S) |
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(*) |
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(E) or (e) |
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(O) or (o) |
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(M) or (m) |
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(sn) |
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(bah) |
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(pl) |
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(ll) |
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(pi) |
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(so) |
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(au) |
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(ap) |
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(um) |
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(ip) |
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(co) |
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(mp) |
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(st) |
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(li) |
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(mo) |
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(tu) |
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(#) |
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(R) or (r) |
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(h5) |
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(yn) |
