Fejlkode 30175-11, når du installerer Office

Hvis du får fejlkoden 30175-11, når du forsøger at opgradere fra Office 2013 til Office 2016, kan du prøve at fjerne og derefter geninstallere Office.

Fjern og installer Office igen

  1. Click this easy fix button to uninstall Office.

    Knappen Easy fix download indikerer, at en automatisk løsning er tilgængelig
  2. For the remaining steps showing how to save and use the easy fix, select your browser from the drop-down list below

    1. At the bottom of the browser window, select Open to open the O15CTRRemove.diagcab file.

      Vælg Åbn for at åbne værktøjet O15CTRRemove.diagcab til nem løsning

      If the file doesn’t open automatically, choose Save > Open Folder, and then double-click the file (it should start with "O15CTRRemove") to run the easy fix tool.

    2. The Uninstall Microsoft Office wizard launches. Select Next and follow the prompts.

    3. When you see the Uninstallation successful screen, follow the prompt to restart your computer for the changes to take effect. Select Next.

    4. After restarting your computer, you can try installing Office again.

    1. In the lower-lower left corner select the o15CTRRemove file and from the drop down, select Show in folder.

      Fra rullemenuen vælger du Vis i mappen

      Double-click the download, o15CTRRemove to run the easy fix tool.

    2. The Uninstall Microsoft Office wizard launches. Select Next and follow the prompts.

    3. When you see the Uninstallation successful screen, follow the prompt to restart your computer for the changes to take effect. Select Next.

    4. After restarting your computer, you can try installing Office again.

    1. Select Save File, and then OK.

      Gem filen O15CTRRemove.diagcab i Firefox

      In the upper-right browser window, select Show all downloads. In the Library, select Downloads > O15CTRRemove.diagcab, and then select the folder icon. Double-click the O15CTRRemove.diagcab.

    2. The Uninstall Microsoft Office wizard launches. Select Next and follow the prompts.

    3. When you see the Uninstallation successful screen, follow the prompt to restart your computer for the changes to take effect. Select Next.

    4. After restarting your computer, you can try installing Office again.

Reinstall Office

To reinstall Office, follow the steps in Download and install or reinstall Office on your PC or Mac.

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