Buy and manage add-ons in the Microsoft 365 admin center

Many Microsoft business plans have add-ons that you can buy for your subscriptions. Add-ons provide more features to enhance your subscription's capabilities. You buy and manage add-ons in the Microsoft 365 admin center.

This article only applies to customers with a Microsoft Online Subscription Agreement (MOSA) billing account type. If you have a Microsoft Customer Agreement (MCA) billing account type, you can buy add-ons the same as any other product on the Products and services page. To learn how to do this, see Buy a different subscription. Find out what type of billing account you have..

Before you begin

You must be a global or billing admin to do the steps described in this article. For more information, see About admin roles.

Note

If you’re the person who signed up for the subscription, you’re automatically a global admin.

Types of add-ons

There are two types of add-ons:

  1. Traditional add-ons are linked to a specific subscription. If you cancel the subscription, the associated add-on is also canceled.
  2. Standalone add-on subscriptions appear as a separate subscription on the Your products page and have their own expiration date. Unlike traditional add-ons, standalone add-on subscriptions aren't linked to a specific subscription. You manage a standalone add-on subscription the same way that you manage any other subscription.

Buy an add-on

When you look for an add-on to buy, the list only includes add-ons that are available to you. This list is based on your active subscriptions, and any other add-ons that you already have. If an add-on isn't on the list, it's not available to buy.

  1. Go to the Microsoft 365 admin center.
    • If you’re using the Simplified view, select Billing.
    • If you’re using the Dashboard view, go to the Billing > Your products page.
  2. Select a subscription that you want to buy an add-on for.
  3. On the subscription details page, in the Add-ons section, select Find more add-ons in Purchase services.
  4. Find the add-on that you want to buy, then select Details.
  5. If the add-on must be connected with one of your subscriptions, select a subscription from the drop-down list, then select Connect to subscription, and go to step 7.
  6. Enter the quantity that you want to buy, select a billing frequency, and then select Buy.
  7. On the Checkout page, review your order. You can select a payment method or add a new one.
  8. Select Place order.

Manage an add-on

You manage a standalone add-on subscription the same way that you manage any other subscription – on the Your products page. For example, you can buy or remove licenses, manage recurring billing, and edit or replace payment methods for standalone add-on subscriptions.

To manage a traditional add-on, you go to the subscription that contains it and make your changes there. Use the following steps to manage a traditional add-on.

  1. Go to the Microsoft 365 admin center.
    • If you’re using the Simplified view, select Billing.
    • If you’re using the Dashboard view, go to the Billing > Your products page.
  2. Select the subscription that contains the add-on that you want to update.
  3. On the subscription details page, the Add-ons section lists the add-ons that you bought. Select Manage add-ons.
  4. In the Manage add-ons pane, from the Add-on drop-down list, select the add-on that you want to change.
  5. Make the changes that you want for the add-on, then select Save.

Remove an add-on

To remove a standalone add-on, you cancel the subscription, just like any other subscription, or you can turn off Recurring billing.

You can't remove a traditional add-on. If you want to remove a traditional add-on, contact support.

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